MARITIM RESORT & SPA MAURITIUS
Hotel
•
€€€
2024
Recommended
•
2024
Hotel located on a historical site with stables, 9 golf courses, leisure park, animal farm, ruins to visit
Nestled on a historic site, the Maritim boasts 25 hectares of property with stables, 9-hole golf course, leisure park, animal farm, ruins to visit, etc.: unique. The spaciousness and plethora of activities, restaurants and bars, combined with the timeless style of the luxury hotels, make this establishment attractive to all types of clientele - vacation or business. We love the XXL tropical spa, the relics, the banyan trees, the Château Mon Désir table and Anno 1743.
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Members' reviews on MARITIM RESORT & SPA MAURITIUS
4.6/5
49 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
Visited in october 2023
Deluxe Plus + Halbpension
Pro:
Schöner gepflegter Strand mit ausreichend Liegen und Sonnenschirmen.
Das Zimmer war riesig, schöner Ausblick ins Grüne und ins Meer.
Sehr schöne aber auch weitläufige Anlage und viel Angebote für Unternehmungen (kostenfrei). Das kleine Gym reicht für ein paar Urlaubs Trainingseinheiten gerade so aus.
Die Tauchschule war super!
Es gibt viele Katzen und Hunde aber keine aufdringlichen oder böswilligen (Ich habe eher Respekt vor Hunden).
Contra:
Service ist teilweise nicht so gut. Gerade an der Rezeption fehlen manchen (nicht allen!) die notwendigen Englisch Kenntnisse und die Hilfsbereitschaft die man bei einem 5* Hotel unserer Meinung nach erwarten kann.
Zimmerreinigung kann auch gerne mal die Ecken reinigen und nicht nur den Boden wischen.
Das Essen ist gut aber eher Masse statt Klasse. Teilweise gibt es einzelne Gerichte die super waren, diese findet man eher in den immer aus gebuchten A La Carte Restaurants. Hier würde ein anderes faires System zur Tischvergabe helfen!
Pro:
Schöner gepflegter Strand mit ausreichend Liegen und Sonnenschirmen.
Das Zimmer war riesig, schöner Ausblick ins Grüne und ins Meer.
Sehr schöne aber auch weitläufige Anlage und viel Angebote für Unternehmungen (kostenfrei). Das kleine Gym reicht für ein paar Urlaubs Trainingseinheiten gerade so aus.
Die Tauchschule war super!
Es gibt viele Katzen und Hunde aber keine aufdringlichen oder böswilligen (Ich habe eher Respekt vor Hunden).
Contra:
Service ist teilweise nicht so gut. Gerade an der Rezeption fehlen manchen (nicht allen!) die notwendigen Englisch Kenntnisse und die Hilfsbereitschaft die man bei einem 5* Hotel unserer Meinung nach erwarten kann.
Zimmerreinigung kann auch gerne mal die Ecken reinigen und nicht nur den Boden wischen.
Das Essen ist gut aber eher Masse statt Klasse. Teilweise gibt es einzelne Gerichte die super waren, diese findet man eher in den immer aus gebuchten A La Carte Restaurants. Hier würde ein anderes faires System zur Tischvergabe helfen!
MARITIM RESORT & SPA MAURITIUS
Manager
10/23/2023 at 15:58
Dear Timo,
Thank you for taking the time to share your thoughts with us on Google.
We have read your comments with great attention and we are pleased to learn that you have appreciated the features that our resort offers. However, we are sorry to learn that the service was not up to your expectation.
Concerning the service, as you must be aware hotel industry in Mauritius and around the world are facing a real challenge to find new generation skilled workers. We have currently people from India, Africa and Madagascar supporting the local manpower. Full training is ongoing and we do have great feedback from our guests.
We have analysed your comments and that housekeeping has been informed accordingly. The Head of Department is himself ensuring that this situation does not happen again in the future.
Coming to the Reception, we taken good note of your comment, rest assured there is now an ongoing on-the-job training for the staffs.
For our à-la-carte restaurants, it is mandatory to pre-reserve due to a limited seating capacity. Your constructive comments shall be shared with the department concerned, which will act an added inspiration to maintain the high standards and help us to serve you better during your next visit to the resort.
Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware about improvements that should be made and this constantly drives us to excellence.
We sincerely hope we shall be able to regain your confidence, in so doing to prove that your experience was an exception rather than the rule.
Kind regards,
The Management
Maritim Resort & Spa
Thank you for taking the time to share your thoughts with us on Google.
We have read your comments with great attention and we are pleased to learn that you have appreciated the features that our resort offers. However, we are sorry to learn that the service was not up to your expectation.
Concerning the service, as you must be aware hotel industry in Mauritius and around the world are facing a real challenge to find new generation skilled workers. We have currently people from India, Africa and Madagascar supporting the local manpower. Full training is ongoing and we do have great feedback from our guests.
We have analysed your comments and that housekeeping has been informed accordingly. The Head of Department is himself ensuring that this situation does not happen again in the future.
Coming to the Reception, we taken good note of your comment, rest assured there is now an ongoing on-the-job training for the staffs.
For our à-la-carte restaurants, it is mandatory to pre-reserve due to a limited seating capacity. Your constructive comments shall be shared with the department concerned, which will act an added inspiration to maintain the high standards and help us to serve you better during your next visit to the resort.
Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware about improvements that should be made and this constantly drives us to excellence.
We sincerely hope we shall be able to regain your confidence, in so doing to prove that your experience was an exception rather than the rule.
Kind regards,
The Management
Maritim Resort & Spa
See the translation
Visited in october 2023
turquoise sea, alabaster-white and golden sandy beaches, romantic lagoons and a fascinating landscape - holiday dreams come true here! The 5-star luxury hotel Maritim Resort & Spa Mauritius is located on one of the most beautiful bays, "Turtle Bay"
MARITIM RESORT & SPA MAURITIUS
Manager
10/16/2023 at 06:44
Dear Ashad,
We wish to express our sincere thanks for this lovely Google review.
We are proud that we were able to assist you in having a wonderful and magical experience in our 25 hectares historical property.
The entire MARITIM team joins me to thank you for sharing your appreciation with us on this platform and we are all looking forward to having the pleasure of being your host once again, hopefully in the near future.
Yours faithfully,
The Management
MARITIM Resort & Spa
We wish to express our sincere thanks for this lovely Google review.
We are proud that we were able to assist you in having a wonderful and magical experience in our 25 hectares historical property.
The entire MARITIM team joins me to thank you for sharing your appreciation with us on this platform and we are all looking forward to having the pleasure of being your host once again, hopefully in the near future.
Yours faithfully,
The Management
MARITIM Resort & Spa
See the translation
Visited in october 2023
Eine sehr schöne Hotelanlage, nicht zu nobel, dafür sehr entspannt. Wir haben uns hier sehr wohl gefühlt. Das Personal ist sehr zuvorkommend, sehr reizend!!
MARITIM RESORT & SPA MAURITIUS
Manager
09/11/2023 at 06:35
Dear Birgit,
We wish to express our sincere thanks for this lovely rating on Google.
It gives us great joy when our guests leave the resort fully satisfied. We are very happy that you were able to make your stay at the hotel special and were able to assist you in creating some unforgettable memories with us, which we trust you shall always cherish.
The entire MARITIM team joins me to thank you for sharing your appreciation with us on this platform and we are all looking forward to having the pleasure of being your host once again, hopefully in the near future.
Yours faithfully,
The Management
MARITIM Resort & Spa
We wish to express our sincere thanks for this lovely rating on Google.
It gives us great joy when our guests leave the resort fully satisfied. We are very happy that you were able to make your stay at the hotel special and were able to assist you in creating some unforgettable memories with us, which we trust you shall always cherish.
The entire MARITIM team joins me to thank you for sharing your appreciation with us on this platform and we are all looking forward to having the pleasure of being your host once again, hopefully in the near future.
Yours faithfully,
The Management
MARITIM Resort & Spa
See the translation
Visited in october 2023
Ein Traumhafter Ort, wir haben wunderschöne 11 Tage verbracht mit einem top Service (Lieben Dank an alle und besonders an Josiana von der Poolbar) es war ein Traumurlaub für uns :)
The best at Balaclava and around
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Haben und rundherum Wohl gefühlt…
Thank you for the beautifully worded review for us on this forum.
We are proud that we were able to assist you in having a wonderful and magical experience in our 25 hectares historical property.
We are simply happy to read that you are happy and loved your visit. We have loved reading your beautiful review and this will definitely inspire us to continue our work to serve each guest’s with more care and love.
Yours faithfully,
The Management
MARITIM Resort & Spa