Results Hotel Balaclava

THE RAVENALA ATTITUDE

Hotel €€€
4.7/5
78 review

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Carte de l'emplacement de l'établissement
Balaclava, Mauritius
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2024
Recommended
2024

272 of the largest suites on the island that welcome couples and families and catalyze a varied culinary offer

In their 4* category, the 272 suites are among the largest on the island and welcome couples and families in interiors with a very Mauritian charm. The large size of the hotel catalyses a varied culinary offer through 6 bars and 10 themed tables including a floating restaurant. Activities are just as varied, with a huge swimming pool, POZ spa, mini-club, teen club and a range of Otentik experiences (dinner with local people, off-the-beaten track visits etc.). In the quiet adults-only wing, the suites open onto the ocean. Eco-friendly hotel.

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Members' reviews on THE RAVENALA ATTITUDE

4.7/5
78 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in october 2023
Really great service from Preeshita
THE RAVENALA ATTITUDE
THE RAVENALA ATTITUDE Manager
10/11/2023 at 07:45
Hello Damien,

Thank you for your kind words about Preeshita. We're delighted to hear about your great experience with her. We'll be sure to share your feedback with her, and it's always a pleasure to have such positive feedback from our valued guests.

If you have any further feedback or requests, please feel free to reach out. We appreciate your support and look forward to welcoming you back soon.

Warm regards,
Alessandro Schenone - General Manager
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Visited in october 2023
La décoration de l'hôtel et des chambres est vraiment top : très agréable, chaleureuse, naturelle.
Hormis de rares exceptions, le personnel est d'une très grande gentillesse.
Equipe animation super.
THE RAVENALA ATTITUDE
THE RAVENALA ATTITUDE Manager
10/09/2023 at 13:48
Chère Agnes,
Merci d'avoir pris le temps de partager cet avis sympathique.
Je suis ravi de lire votre appréciation en général de l'hôtel, des chambres, l’animation ainsi que les petites attentions de nos Family Members.
Au plaisir de vous accueillir à nouveau pour d'autres superbes vacances.
Très cordialement,
Alessandro Schenone
Directeur Général
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Visited in october 2023
Love this hotel great atmosphere
THE RAVENALA ATTITUDE
THE RAVENALA ATTITUDE Manager
10/09/2023 at 13:46
Dear Craig,
Thank you for choosing The Ravenala Attitude and for sharing your experience.
Looking forward to welcoming you back soon.
Warm regards,
Alessandro Schenone
General Manager
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Visited in october 2023
I was there for 5 days workshop. I have stayed at the hotel several times before and in my opinion the standard is going down.
Firstly there is barely any parking space in the compound and most people have to park outside, sometimes over 100mts away.
The staff at the reception area are very courteous but not the ones at the restaurants and bars.
The conference room which was given to us was very basic. The projector's light was quite dim and to make things worse there were windows which had no curtains which made the projection barely visible. The conference room also had a lot of noise disturbance from outside.
The food also was ok. I only liked the pizzas and pasta. The rest of the food was unremarkable.
Overall I would call iy average.
Visited in october 2023
Siamo stati in viaggio di nozze in questo resort.
È stata una bellissima settimana. Il nostro assistente di lingua italiana Ismail è stato gentilissimo, sempre disponibile dal nostro arrivo fino alla nostra partenza.
Il servizio in generale è sicuramente uno dei punti di forza del resort, come pure la gentilezza di tutto il personale, in particolar modo il barista e cameriere Yeshven ed i ragazzi dell'acquagym...simpaticissimi e gentili!!
La cucina sempre ottima, un po' troppo speziata per noi italiani.
Il resort offre varie attività da fare, impossibile annoiarsi.
THE RAVENALA ATTITUDE
THE RAVENALA ATTITUDE Manager
10/06/2023 at 10:17
Good day Melissa,

First and foremost, congratulations on your honeymoon, and thank you for choosing our resort to celebrate such a special occasion! We are delighted to hear that you had a beautiful week with us.

It's wonderful to know that Ismail, your Italian-speaking assistant, made your stay memorable by being attentive and available throughout your visit. We are proud of our dedicated Family members, and we appreciate your kind words about the service and the warmth of our Family members, especially Yeshven, the bartender, and the water aerobics team.

We understand that our cuisine can be a bit spicier for Italian tastes, and we appreciate your feedback. We will take this into consideration as we continually strive to cater to the preferences of all our guests.

The fact that you found our range of activities kept you entertained is fantastic news. We believe in offering a variety of options to ensure our guests have a well-rounded experience.

We hope that you'll consider returning to our resort for future special occasions.

Warm regards,
Alessandro Schenone - General Manager
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