Results Cocktail bar Balaclava

PIANO ROUGE LOUNGE BAR

Cocktail bar
4.2/5
30 review

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Carte de l'emplacement de l'établissement
The Address Boutique Hotel & Residences - Port Chambly, Balaclava, Mauritius
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2024
Recommended
2024

The red lacquered grand piano, a major decorative element, is the icon of this place, and also the "border" between the outside part of the bar, very lounge under its stretched canvas, and the inside section, design and fun, with its flat screens and its red billiards. It is one of the trendiest places in Mauritius, quite busy on weekends, more cocooning the rest of the time, with a fire-breathing fountain and large sofas where you can lounge on the terrace. Nice selection of cocktails and wines, and a small menu of dishes to nibble without necessarily sitting down.

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Members' reviews on PIANO ROUGE LOUNGE BAR

4.2/5
30 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in may 2023
The service was not good at the restaurant down stairs
And most of seating area can’t be used when it rains and which is sad

The salad was ok but the pizza was nothing too write home about
PIANO ROUGE LOUNGE BAR
PIANO ROUGE LOUNGE BAR Manager
05/17/2023 at 14:24
Dear valued guest,

We regret to hear that you didn't enjoy your experience at our hotel. Please accept our sincere apologies for the inconveniences you faced. Rest assured, this is not our usual standard. Your message will be communicated to the concerned department in order to take the necessary actions. Looking forward to welcoming you again in the future for a renewed experience.

Kind regards,
Warren Bacchus - General Manager
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Visited in may 2023
Hotel is very bad, bad location service is very bad, staff was rude and there is no facilities for anything, for every service we need to pay money, if u order something in the room, they charge you extra for coming to the room they tell you come and pick yourself, and we took buffet, they let me pay for water ,ice cream a d curd, extra money , suppose to be included everything and there is no lights in the room very dark,overall experience was very bad I would never come and never recommend there so many people was fighting at the reception and restaurant for unsatisfied service, very bad
PIANO ROUGE LOUNGE BAR
PIANO ROUGE LOUNGE BAR Manager
06/21/2023 at 14:37
Dear valued guest,
We are very sorry to hear that you had a bad experience at our hotel. We apologize for the inconvenience caused by our location, service, staff, facilities, and charges. This is not our usual standard and we take your feedback very seriously. We will investigate the issues you mentioned and take the necessary actions to improve our quality and customer satisfaction. We hope you will give us another chance to serve you better in the future. Please contact us directly on [email protected] if you have any further concerns or questions. Thank you for your kind understanding.
Warm regards,
Rolph Schmid – General Manager
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Visited in april 2023
The most serenity place and peaceful atmosphere to relax.
PIANO ROUGE LOUNGE BAR
PIANO ROUGE LOUNGE BAR Manager
05/10/2023 at 12:38
Dear valued guest,

Thank you for this great rating. We are glad that you made the most of the atmosphere at our hotel. We hope that you had the chance to also try the delicious teppanyaki dishes and live cooking at Izumi restaurant. Looking forward to welcoming you again in the future.

Kind regards,
Warren Bacchus - General Manager
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Visited in april 2023
Though near a lagoon, the views are really good. However they have fewer or no vegan options for food and hence the stay was quite difficult
PIANO ROUGE LOUNGE BAR
PIANO ROUGE LOUNGE BAR Manager
05/10/2023 at 12:45
Dear valued guest,

Thank you for taking the time to write this review. It's great that you enjoyed your stay at our hotel. Kindly note that we do have few vegetarian options on our menus. Rest assured, your message will be communicated to the concerned department and we shall take the necessary actions in order to bring more vegan options. On another note, we hope that you had the opportunity to try the delicious cocktails at Piano Rouge bar while admiring the view of the river meeting the sea. Looking forward to welcoming you again soon.

Kind regards,
Warren Bacchus - General Manager
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Visited in april 2023
Hotel avec atmosphère paisible. Cadre très romantique en soirée avec les lumières et la musique au Piano Rouge Bar
PIANO ROUGE LOUNGE BAR
PIANO ROUGE LOUNGE BAR Manager
04/06/2023 at 13:15
Bonjour,
Merci d’avoir pris le temps d’écrire ce commentaire. Cela nous fait un immense plaisir d’apprendre que vous avez passé un excellent moment dans notre hôtel. Nous espérons que vous avez également eu l’occasion de savourer de délicieux plats avec notre chef teppanyaki au restaurant Izumi. Au plaisir de vous accueillir à nouveau très bientôt.

Cordialement,
Warren Bacchus - Directeur de l’hôtel
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