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BEST WESTERN PLUS WESTBANK * *

Hotel €€
3.9/5
19 review

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1700, Lapalco Boulevard, Harvey, The United States Of America
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2024
Recommended
2024

The Best Western Plus Westbank is a 3-star hotel located in Harvey, Louisiana, about 8 miles from downtown New Orleans. It's ideally located in a shopping district just off Interstate 90. Casual-style rooms feature free Wi-Fi, flat-screen TVs, Keurig coffeemakers, mini-fridges and microwaves. The hotel also offers free parking and a hot buffet breakfast included in the room rate. Facilities include an outdoor pool, whirlpool, fitness center, self-service laundry and meeting rooms. The hotel's restaurant-bar offers a relaxed atmosphere with a veranda. The Best Western Plus Westbank is a convenient choice for business and leisure travelers who want to stay close to New Orleans.

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Members' reviews on BEST WESTERN PLUS WESTBANK

3.9/5
19 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
I made a reservation with specific requests that they were unable to accommodate! Yet, wanted my business anyway. I called to see what we could do to accommodate me but was met with the most rude person I’ve ever encountered, Don. He was adamant there was nothing they can do and even proceeded to cancel my reservation without my consent yet refused a refund. How do YOU cancel someone’s reservation and not give them their money back??? I was a loyalty member and have spent so much money here but never again! I’ve never been treated this way in my life , let alone somewhere I’ve spent a fortune at. I will definitely be spreading the word everywhere I can to deter people from staying here! And Don definitely needs to be retrained in hospitality! I’ve also made a complaint via the BBB. Disappointing and unfortunate. Do better.
Visited in april 2024
They don’t call it Best Western for nothing! The room was clean, the staff was friendly, and the breakfast was great and had lots of options. Will definitely come back on our next visit to NOLA!
Visited in april 2024
The hotel has what you need for a stay in the area. It does not have the New Orleans vibe outside the hotel, but inside the courtyard area, the pool, bar, and lounge area is well done. Breakfast is good with many southern staples like grits, biscuits and gravy, breakfast meats, and eggs.

Also, Becky is a wonder, she worked the front desk and bar while I was there when someone called out. She cared about providing the best service and she deserves a raise.
Visited in april 2024
Love it. Super clean excellent location
Visited in april 2024
Awarding BWP West Bank 1 star due to unprofessional service and lack of customer care along with violation and forgery of US Military contract.

Do not book with this establishment and DO NOT WORK with Mr. Barry LaFrance.

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