MÖVENPICK NABATEAN CASTLE HOTEL
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Hotel in the hills of the Sabra Valley with 90 recently renovated rooms and suites, terraces and indoor pool
With the takeover of the Mövenpick group by French giant Accor, the hotel has been rebranded Mercure. Set in the hills of the Sabra Valley, this fortress-style hotel is just a 10-minute drive from the site of Petra. Enjoy your stay in one of the 90 recently renovated rooms and suites. The many outdoor terraces, as well as the indoor pool heated in winter, will enable you to maximize your travel experience all year round. Sumptuous Jordanian and international cuisine served in the on-site restaurants.
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Members' reviews on MÖVENPICK NABATEAN CASTLE HOTEL
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
First and foremost, the lack of communication from Grand Mercure Petra about their closure and the subsequent relocation to Movenpick Petra was utterly unacceptable. This disregard for informing guests of such a significant change caused unnecessary inconvenience and financial strain, as I had to pay an additional 50 JOD to the driver for the extra trip.
Upon reaching Movenpick Petra, any remaining hope for a pleasant stay quickly dissipated. The food served was nothing short of atrocious. I ordered a sandwich, only to be met with a stale, inedible mess. The chicken within was so tough it might as well have been a rock. Despite providing feedback to the server about the appalling quality of the meal, I was still expected to pay the full amount, compounding the insult to injury.
Furthermore, the attitude of the staff at Movenpick Petra left much to be desired. Their demeanor was consistently rude, and their treatment of guests, particularly those of Indian descent like myself, was disturbingly tinged with racism. Such discriminatory behavior is utterly unacceptable and tarnishes the reputation of the establishment.
The only redeeming quality of Movenpick Petra is its proximity to the Petra archaeological site. However, this single positive aspect does little to outweigh the multitude of negatives that marred my experience.
In conclusion, my stay at Movenpick Petra was an unmitigated disaster. From the lack of communication regarding the closure of Grand Mercure Petra to the appalling food quality, rude staff, and evident racism, it was a series of disappointments and frustrations. I strongly advise future travelers to steer clear of this establishment and seek accommodation elsewhere to avoid similar misfortunes.