The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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I absolutely loved my stay here. We rented two rooms and stayed two nights. Laura was fabulous and all staff was very friendly. The beach is across the street. Very safe and clean.
They didn’t take any accountability for room service breaking a phone.
We left a phone on a night stand when we left for the day’s adventures. When we came back, the room was clean and the phone was cracked. We had just used the phone before we left and it wasn’t cracked. Half the phone’s screen wasn’t usable, making it impossible to use the rest of our trip.
We brought it up with the staff over 5 times during our 6-day stay, and they told us that the owner would come talk to us because the staff denied breaking the phone. The owner never talked to us.
This break was not only costly, but also made the trip much more challenging with only one phone.
In addition to all this, they played loud music almost every night when we were trying to fall asleep. There was almost no hot water for the shower.
Since the time we arrived to the hotel we were welcomed by the friendly staff. Luis at the front desk was very polite and extremely helpful. He helped us organized our days with his suggestions on things to do in town. That night we enjoyed a delicious dinner with fresh seafood and they had Karaoke night. We got to sign our favorite songs, we enjoyed the company of the owners who showed their hospitality to us. We highly recommend this hotel, great service, good price, location, fresh food, we honestly couldn't have asked for more. We are so glad we chose this hotel. We would definitely come back.
Hormigas en la habitacion , a habitacion q reserve decia con vistas al mar pero solo se veia el campo de futbol, la recepcion y el check un desastre , etc...
Thank you so much for your kind words! We are always grateful to hear that our guests had a positive experience at The Palms. We strive to provide the best service and amenities possible, so we are pleased to know that we have succeeded in doing so. Thank you once again for your review - we really appreciate it!
Everyone was friendly and is location is perfect to walk around town near everything you will want to see make sure you get the Room you reserve not any Room this is key to have a great time the Room you reserve. Really safe to walk around and don't forget to get street food is good and really cheap.
Ein kleines, gutes Hotel & sehr zentral gelegen. Die Mitarbeiter sind super freundlich, was einen extra Punkt gibt. Die Klimaanlage im Zimmer ist leider nicht die Beste. Wir konnten unser Zimmer zwar anstandslos wechseln, doch auch im nächsten Zimmer war die Klimaanlage ziemlich überfordert. Zwei Sterne Abzug gibt das Frühstück. Sehr kleine & bescheidene Auswahl und alles gute zusätzlich kostet Extra - in unseren Augen eine Frechheit & schlichte Abzocke am Gast - Schade.
Lamentablemente, este hotel roza la publicidad engañosa, las piscinas no son dentro del hotel, son a 1km o más del mismo, el parqueo es inexistente prácticamente.
En general, en los pasillos huelen a gato, el desayuno incluido deja mucho que desear, la atención es lo medianamente rescatable, ya que la recepcionista fue sumamente amable.
El costo es alto para lo que se ofrece, si andan buscando un hotel de calidad y que no lo haga sentir estafado, este no es el lugar.
En resumen, pésima la experiencia.
Chambre petite mais pas chère, minimum de confort, le restaurant est bon mais chère.. La plage de coco beach et superbe.. L'hôtel est à 100 metres de la plage.
La comida muy bien, mi mala calificación se debe a que no había en el lugar una persona que pudiera hacer factura electrónica, lo que me hizo perder el viático de mi trabajo. Pregunté amablemente por opciones al respecto, lo único que dijeron dos personas, una chica y un chico, es que hasta mañana se podía.
We loved it. Good size, clean room, bathroom is nice size and all in working condition. Close to the beach, promenade, restaurants, farmacies, shops, etc. Pool and restaurants as well as store on location. Internet and breakfast was complimentary.
Stayed there 2 nights the week before spring break and it was okay. It's more like a 3 star hotel or a 2 star but the staff was friendly and it's located in the middle of many restaurants and bars. They have a gated parking lot on a hill that's about 2 blocks away but at least our car was secure. It also has a casino and Chinese restaurant on site but we didn't go to either one. We're definitely not blown away by breakfast either. The overall quality of the rooms is where I think they can really use some improvement, starting with the beds, pillows and bedsheets.
Great place food is fantastic so is the staff and the music ???? ???? no stars for the rooms as I haven't stayed there and don't know anyone who is however I'm sure if everything else is great I'm assuming the rooms are too ????
Highly recommend! I got a budget room, but overall the experience didn't feel like a budget experience at all. Sure, the budget room is small and doesn't offer a balcony, but the hotel has such fantastic common areas that you really don't need to spend much time in the room! The bed was also super comfortable and no issues with hot water. The pool is wonderful and the grounds are beautifully kept. The restaurant and bar on site by the pool were delicious and convenient; included breakfast with the stay was also great. The staff were all super attentive and willing to help with anything you needed. Super short walk to Coco beach and town area with restaurants. Playa Hermosa and Ocotal are also easily accessible by quick taxi ride. Overall loved our stay at the Palms!
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Rue principale, Playa del Coco,Playas Del Coco,Costa Rica
Front desk clerk Steven was very
helpful and knowledgeable.
Will definitely go back.
We left a phone on a night stand when we left for the day’s adventures. When we came back, the room was clean and the phone was cracked. We had just used the phone before we left and it wasn’t cracked. Half the phone’s screen wasn’t usable, making it impossible to use the rest of our trip.
We brought it up with the staff over 5 times during our 6-day stay, and they told us that the owner would come talk to us because the staff denied breaking the phone. The owner never talked to us.
This break was not only costly, but also made the trip much more challenging with only one phone.
In addition to all this, they played loud music almost every night when we were trying to fall asleep. There was almost no hot water for the shower.
La habitación con balcón para 2 personas es pequeña pero tiene lo necesario para unas vacaciones cortas. Es bastante limpia.
La piscina limpia, la atención muy buena y el desayuno incluido es suficiente para wjrdsr satisfecho
En general, en los pasillos huelen a gato, el desayuno incluido deja mucho que desear, la atención es lo medianamente rescatable, ya que la recepcionista fue sumamente amable.
El costo es alto para lo que se ofrece, si andan buscando un hotel de calidad y que no lo haga sentir estafado, este no es el lugar.
En resumen, pésima la experiencia.