Opinions SOFITEL MOOREA IA ORA BEACH RESORT Temae

Amazing

We stayed in the beachside hut. Our kiddos are 3 and 6. This was perfect for us. I can’t begin to describe how beautiful and calm the water is. We would sit on the porch of our hut and look out and see sting rays and sharks. The coral reefs are amazing that are steps from your porch. Our 6 year old learned to snorkel here. We have stayed in the over water bungalows in Bora Bora when it was just my wife and I and they are great, but with kids this wasn’t an option for us. The beachfront hut was great. Roomy, super clean and located perfectly on the property.

The front desk and concierge were very nice and easy to work with. If you’re looking for 5 star service, this is not the place. There is no beach service or pool service, the bell hop is slow and not super helpful. We were supposed to have our bags picked up at 10:00 upon departure and at 10:15 I called and no one answered. We walked up to the front with our bags instead and two gentleman were just sitting there and didn’t even offer to help load our car up with the bags. It’s the small simple details that prevent this hotel from a true 5 star.

There is a great pool side bar and a phenomenal beach side bar that are great options you can walk up to every time. So you do have options, but they are not bringing them to you unless you ask.

Food was ok. Nothing stellar but on the island you have some great local options that I would rent a car and go to. They are cheaper and they are better. But the hotel offers options if you don’t want to venture out.

We were very happy with our time in Moorea. Our room was clean, daily turn down service, grounds are kept but dated. The pool needs some work but is ok, great snorkeling and phenomenal bay to indulge in. We would recommend! It was a great vacation.

Fantastic location, wonderful facilities, accommodations and food, incredibly helpful and friendly staff. The perfect first stop on my retirement trip!

I want to start by saying I will be giving this resort a 5 star review for the actual “resort” accommodations and service by all staff except the reservation department. But, I need to give a 1 star review to warn others of what happened to us.

We visited Mo’orea for 1 week. After contemplating spending $1,500 for one night in an overwater bungalow for our anniversary, we decided to bite the bullet and have our once-in-a-lifetime experience. I booked the bungalow on a Sunday on their direct website for us to stay Wednesday. I called Monday to ensure we had the confirmation as I was super excited. They assured me we have the confirmation.

At 1:00 on Tuesday (day before we check in) , I receive an email saying their system messed up and they are cancelling our room as they have no more overwater bungalows left. I was devastated, as this was the most exciting thing I was looking forward to the entire trip. (WHat if I hadn't randomly checked my email??? Would I just show up Wednesday without an overwater bungalow?)

I called to see what they could do and they said they can put us in a regular bungalow in the jungle. I said that wasn’t going to do. I looked and they had an overwater bungalow open TODAY and asked if we could have that one. She said it wasn’t as nice as the one we rented but that would work. I also said we had paid for a hotel already tonight and could she reimburse us for that. She said yes.

We ran back to the hotel, quickly packed and rushed to Sofitel. It was complete stress and really put a wrench in our vacation. We were not compensated anything else from the resort, no special treatment.

Had I not come up with a solution to this error, they would have just cancelled our bungalow and went on with their day. I didn’t throw a fit because we were so enamored with the beauty of the resort. So all-in-all it was a great time. But, as a hotel owner myself, this was totally unacceptable and I would have gone OUT of my way to make the guest feel compensated for their screw up. I even asked Lisa, on the phone when we were figuring out all of this if there is some sort of complementary “something” they could do for us for this error. She said “we are already giving you money for your hotel room. Cmon, a complementary $23 drink at minimum would have said a lot. I also told them we booked this for our anniversary. We didn't even get a decorated room for our special occasion and honestly feel there was NO compensation given for the resorts mishap. I saw on other reviews they decorated the bed for special occasions. I read in other places they give discounts to locals, and this was a last-minute booking so they probably wouldn't have rented the overwater bungalow if I didn't suggest they give it to us today. The fact they gave us $200 discount to pay for the hotel we already booked somewhere else, in my eyes, wasn't a good enough "fix" for cancelling our CONFIRMED reservation.

BEWARE they may cancel your room, even after receiving a confirmation AND calling to ensure you have a room. I will never stay here again, unfortunately, since the property itself was lovely. I'm too scared they will do this again, wasting our time, money and adding stress to our vacation.

My stay at Sofitel Kia Ora Moorea Beach Resort in Tahiti was nothing short of exceptional. The resort offers an overall excellent experience, making it the perfect place to stay while exploring Moorea.

One of the standout features of this resort is its incredibly friendly and accommodating staff. As a Deaf individual who primarily communicates in sign language, I was pleasantly surprised by how welcoming and supportive the staff were. They went above and beyond to ensure my partner and I felt comfortable and included throughout our stay.

The food at the resort is vegetarian-friendly, although there could be more diversity in protein options, especially during buffet services. However, I was impressed by the creativity of the menu service, particularly with dishes like the Beyond burger patties. While vegans may find the protein options limited, plenty of delicious vegetable and fruit choices exist. I still find myself reminiscing about the delightful Beet Carpaccio and plan to recreate it at home.

The resort offers fantastic entertainment, including authentic local cultural events such as live Polynesian music, dance performances, and mesmerizing fire shows.

We stayed in an overwater bungalow, which felt like a dream come true. The deck provided breathtaking views of the sunrise and sunset, and the stairs leading directly into the water allowed for fantastic snorkeling around the coral reefs. The bed was comfortable, the bathroom was clean, and the air conditioning worked perfectly. The complimentary toiletries were a nice touch. Room service provided outlet adaptors for type E outlets in the room, and I appreciated the convenience of having USB 2.0 and USB C outputs next to the bed.

Safety and privacy were never a concern. I appreciated the abundant water and ice stations throughout the resort. The stainless steel refillable water bottle provided in the room was a thoughtful gift I still use daily due to its amazing temperature retention.

The wildlife around the resort, both on land and in the water, added to the magical experience. From wild chickens and dogs to stingrays, birds, and colorful fish, there was always something fascinating to see.

I also noticed that they were in the process of installing an indoor gym, which will be a great addition for fitness enthusiasts.

The concierge service at Sofitel Kia Ora Moorea Beach Resort was exceptional. It was easy to reserve tours and scooters and explore packages to enhance our fun during our stay. Additionally, the resort offers showers, towels, and luggage storage for activities while waiting to check in or for taxi pickups upon departure.

A word of advice: Make sure to use a powerful sunscreen during your stay, as the sun in Tahiti can be intense. Despite regular application of mineral-based sunscreen, I still experienced sunburn, so be cautious, especially if you have sensitive skin.

Overall, my time at Sofitel Kia Ora Moorea Beach Resort felt like living in a dream or a scene from a movie. It was not only romantic for my partner and me but also deeply fulfilling in terms of appreciating life's beauty. I highly recommend this property to anyone looking for a memorable and rejuvenating getaway. I can't wait to return someday soon.

Exquisite! The nicest resort on Moorea. Rated #1 and we agree. The grounds were lovely and the service is friendly, quick on requests, and they make you feel like family. The restaurants are to die for. We had the luxury of having the filet and the veal. Both were prepared as requested. This was the first time we had the veal cooked truly medium. The veal was served with a pineapple fruit compote, which made the meat taste out of this world. You couldn’t tell the meat was flown in. The first course was a noodle fruit dish. It was suppose to be super spicy but wasn’t spicy at all. The tuna tartar was great. It came with a great sauce to top off the texture of the raw fish.

The dessert was chocolate. Very rich and creamy with raspberry sorbet. I apologize I don’t remember the name of the dessert but was the chocolate one.

Do choose this hotel for your stay. You’ll be pleasantly surprised by what you get for your money. Very romantic.

The photos are of the food and the island photo at sunset is of Tahiti. Beautiful view.

Séjour professionnel excellent-Cadre agréable et propreté irréprochable

Rooms were great. Very spacious. Very comfortable. Great location. I didn’t care for the service. We booked through Costco Travel and traveled from Los Angeles. We had a 8 hr flight. We arrived at 5am in the morning and Customs weren’t even ready for us. So we were there for an hour an half. Got to our bus. Made it to the ferry. Made it to the other bus. Then arrived at the hotel around 10:30am and was told our room wouldn’t be ready til 4pm. So you’re telling me I flew from Los Angeles to Tahiti and you can’t have a room ready for our arrival which was 4,117 miles. We get to sit around a pool with no heater? No hospitality room? No free of charge lunch for the inconvenience. Come on Man!!!

We stayed 3 nights in this paradise and enjoyed every moment! Snorkeling from your own deck is so awesome! The restaurant and bar were the only disappointment. The buffet was very expensive, and the quality was mediocre. The service was slow (50 minutes to get 1 drink) and 1 server was actually rude. We discovered a restaurant called Rudy's, this place is amazing! Don't miss it when visiting Moorea, no matter where you stay. The Crab stuffed Parrot Fish is possibly the best seafood dish I have ever had! ???? And they even provide free transportation to and from your hotel!

Beautiful resort! Service was amazing.

Consigliatissimo , la migliore struttura della zona

The beach bungalows are perfectly located with enough land between each unit. Gives you the option for privacy with a fantastic view. The staff is outstanding. It's not often you find such a caring thoughtful professional staff who live with a genuine smile and a willingness to be helpful.

This is our second visit to Sofitel Kia Ora. We were here two years ago and enjoyed it so much that we came back this year. The staff is very friendly and will always be there to help you. My wife has mobility issues so they bring a golf cart to take us to their dining room. The have both over the water cabanas and land cabanas. The resort is get in great shape. The cabanas are cleaned daily. They have staff to help with any questions that you may have. They can arrange tours and advise you on places to see or where to shop.

This was our first experience staying at a Sofitel, and let me say it won't be our last!! The customer service was amazing from beginning to end. We stayed at the Sofitel on the island of Moorea in French Polynesia. The woman (Cecilia) who greeted us and checked us in was so kind and accommodating. We had no reservations, but stopped in on a whim in hopes there was a room available for us. We stay in room 409 the first night and room 431 the next 3 nights. She graciously offered us 409 the first night because that was all the had available, but we understood (and were completely Okay with) we had to move. Jack helped us get our room keys transferred over, what a great guy!! Also, giant shoutout to Tama the bartender at the Beach Bar. That guy was so wonderful. Not only does he have a fantastic sense of humor, he was quick to make drinks and helped us get reservations at Rudy's, barely 2 hrs before dinner time. We appreciate everything Cecilia, Jack and Tama did for us while we were staying at this beautiful resort. Also, shout-out to the great staff who came and got a lizard out of our bungalow. We can't wait to come back and stay at your beautiful resort!

Everything about the property was beautiful, from the beach to the accommodations. Best advice is to eat in the bar and order from the tapas menu. The food in the main restaurant was lacking flavor. Breakfast buffet was good. It felt like they were understaffed during the day. Staff were very friendly and good at their job but they needed more help.

Sofitel is a great property. Very kind staff. They make you feel so comfortable. A lot of great deals and vouchers. Will be back for sure.

Grounds & beach area are nice. Our room was clean however we got ants in our room and didn’t even get to enjoy the cookies they left in our room. Then resort has bathrooms in lobby area and they were negligent in leaving a doorknob that was razor sharp that should have been replaced. 1st day we arrived i noticed tape around doorknob. Next day the tape had been removed as i turned doorknob to lock it it split my finger open to wear it bleed. Front desk only had a small first aid kit. Spoke to manager day we left resort and he didn’t seem to care and just ask if i had a good time. We were originally booked at the hilton but because of construction we had booked instead at the sofitel. Wish i had stuck to the Hilton.

Snorkeling straight off the bungalow was amazing! Clear waters and amazing views. The customer service was incredible! Rooms might need a bit of TLC, but hardly noticeable with everything else being so amazing! We would stay again

We stayed in an Oceanview bungalow which was right on the water to the far right of the resort. It was a very nice view and the room itself was nice. The bed was comfortable and the bathroom was very big. Our view was mostly over the water with a the overwater bungalows slightly blocking our view to the left. The same bungalows to the left of us would have had their view almost completely blocked by the overwater bungalows.

For the most part our bungalow was very quiet and private. Except that construction was going on by the water just one bungalow away. We could see about 4 workers and a tractor working on the shoreline everyday from around 8am-4pm. It was loud and probably is something this resort should warn you of. If you had any of the bungalows to the right of us it would have really been disturbing and would have been right in front of your room. For the cost, they shouldn't rent the ones out right by the construction until it's done (ours was probably ok to rent as it was far enough away, but still loud if sitting on your deck).

The breakfast buffet wasn't too bad, the omelet/egg made-to-order station was the best part. A lot of variety of juices. Some pastries but honestly could have used more variety there. The other hot food wasn't the best, we didn't eat much of that. We ate lunch at the resort once and it was just ok - not worth the price we paid for what we got (which was just a croque monsieur which really wasn't what it was supposed to be). Still there was enough at breakfast to keep us full until later in the day.

The staff at the resort are very nice - by far this is the best part of the resort. They are very friendly and always willing to do anything they can to help you out. In general most of the people in Tahiti are very friendly but the resort was exceptional in this case.

The Hilton is on the other side of Moorea and probably in a better spot with more stores/restaurants around. So a car is helpful if you stay here (if you want to explore the island). But this makes it quieter which we liked. The Hilton also looked way more busy so probably would have been a lot louder than the Sofitel Overall this resort is very nice. It's expensive, but it is Tahiti where everything is expensive (and has gotten more so the past few years).

J'avais un bungalow qui donnait directement sur la plage, face à Tahiti : c'était splendide ! Le personnel est très attentionné, le lagon est très beau avec plein de poisson à voir avec un masque et un tuba. Le restaurant K propose un diner en 5 ou 7 plats très raffinés, on s'est régalé. Le buffet du petit-déjeuner est très varié. Il y a plein d'animations polynésiennes très sympa.

Superb Hotel and staff is the small treatment. A paradise

We tried this magical and heavenly place during our honeymoon. I even had it tears in the eyes on my arrival. The bungalows are very comfortable, particularly those on the water. With all its specialities the evening buffet is excellent.