With 100% of our advisors based in France, EDF is the first energy company to receive 100% Customer Relations certification in France. It's easy to make inquiries 24 hours a day via the edf.fr website or by using the EDF&MOI app, which won an award at the 2020 "Mobiles d'Or" awards. Dialing the single, toll-free number 3004 enables you to contact an EDF advisor based in France to optimize your contract and make energy savings, or to benefit from associated services, such as :

Check, the app that lets you move house with peace of mind and take advantage of special offers from EDF's partners

The "Zen" range of electricity contracts that adapt to new lifestyles.

Consumption monitoring, adapted to electricity and gas consumption, to understand and better control your energy consumption

Homiris, a remote monitoring service for your home.

Assurénergie +: between €3 and €7/month, to help you pay your energy bills in the event of hospitalization or unemployment. This offer is subject to conditions, for a period of one year.

Breakdown assistance: experts (electricians, plumbers, locksmiths, repairers, etc.) for fast, efficient intervention, 24/7, in the event of a breakdown in your home.

The "EDF&Moi "application can be downloaded from your smartphone. Simple and practical, it brings together the main functions of your EDF customer space. It not only makes it easy to track consumption, but also gives you access to your bills and proof of address.

IZI by EDF is EDF's local service brand.

IZI by EDF offers a wide range of solutions for sustainable housing and electric mobility. The aim is to support the French in their comfort and energy transition.

Renovation : IZI by EDF is particularly involved in energy renovation, with solutions for insulation, joinery and heating. Among recent offerings in this field, IZI by EDF simplifies the life of households and the replacement of their boiler with a heat pump guaranteed for 10 years. As a reminder, the installation of oil-fired boilers has been banned since 2022.

Mobility : IZI by EDF is positioning itself as a partner for electric mobility by installing charging stations, but also by intervening in the long-term rental of electric vehicles.

IZI for all: IZI's services are aimed at individuals who want to rethink their homes, as well as professionals who want to improve their premises.

IZI can help you renovate your home by switching to a heat pump, insulating or replacing woodwork, or installing a recharging station.

Contact EDF on 3004 or call one of our advisors on 09 70 25 82 58.

He or she will draw up your estimate and provide advice and expertise throughout the project. Once the estimate has been validated, EDF proposes qualified professionals from its network to carry out the work.