HILTON SHREVEPORT
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2024
Recommended
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2024
Pay the luxury of being in the middle of Shreveport, in Riverfront district. The hotel is connected to the convention and convention centre. With 313 rooms, it is a perfectly oiled establishment with a variety of services. In particular, the good restaurant that turns all day and evening.
Did you know? This review was written by our professional authors.
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Members' reviews on HILTON SHREVEPORT
3.2/5
23 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in april 2024
Hiltons are known for their soft amazing bedding and wonderful pillows. The bedding here is scratchy and the pillows are like rocks. I took the bottom sheet off thinking the mattress cover would be softer and it was horribly stained. The old dingy comforter was placed between 2 flat sheets. The main focus of a hotel should be a comfy bed. Needless to say, my night was not restful at all. This hotel has gone downhill. I’m a Hilton Honors member and have never had this experience before. I was in 1109 if a hotel employee needs verification of my comment.
Visited in april 2024
If possible, avoid staying at this place. The front desk people are pretty bad at customer service. Kay was really good and the other male associate was awesome. But rest all are the worst. Being a diamond member is a curse at this hotel. Valarie the GM needs to review the service provided to customers. Never again at this place. They are pretty bad and service is worst.
Visited in april 2024
This place was clean with great location....
Visited in march 2024
I have stayed @ this property for years! Great customer service has been non existent (front desk) until….. Kendra Miller came on board!! What an exceptional addition to your staff. Kendra’s customer service skills are impeccable!!! she goes over and beyond. For the first time in years. My checkin and stay.. was truly enjoyable!
Visited in march 2024
I wanted to give a 4 star rating for the service. However Kendra, Kay, Randy were too amazing to let one apple spoil the great bunch. I appreciate them being professional and accomodating.