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Opinions HILTON GARDEN INN SHREVEPORT Shreveport - Bossier City
Members' reviews on HILTON GARDEN INN SHREVEPORT
2.7/5
21 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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And the beds were made up with no flat sheets, just fitted sheets and the comforter/coverlet, which God knows how often that gets washed! So if you want to be covered while sleeping you have to drape your body with something that probably isn’t recently cleaned. Gross.
Normally HGI is a fine choice, but this location really shames the name. Steer clear!!
I’ve been in this one twice in the past couple of months because I keep forgetting how bad it is.
The place is being renovated but I cannot understate how bad it is. I’m frankly surprised that Hilton is letting it stay open.
The lobby is closed which means the dining area doesn’t exist. The pool is closed. The laundry is closed. The gym is open but for real, look at the pictures. The internet has not worked either time I have been there (and it’s not me).
Rooms are pretty rough.
Maybe they should rebrand it a Hilton Curio with a “Money Pit” movie theme.
Worst Hilton property I’ve ever seen.
As a diamond member of Hilton, I usually have high expectations and pleasant experiences, but my recent stay at this Hilton Garden Inn was appalling and a complete letdown.
From the moment I stepped into the lobby, I was greeted by a musty, moldy smell that seemed to permeate every corner of the hotel. The condition of the facilities was shockingly poor, with visible signs of neglect and disrepair. In my room, the situation was no better. The walls and furnishings appeared old and worn out, with some areas torn up, making me question the overall maintenance of the hotel.
The most distressing part was the unbearable smell of mold in my room, which made it almost impossible to breathe comfortably. I’ve had better nights sleeping in my car than trying to rest in such an unhealthy environment.
I am deeply disappointed with this experience. It was far below the standard expected from a Hilton establishment, especially for a loyal diamond member. I hope my feedback serves as a wake-up call for the management to take immediate action and rectify these unacceptable conditions.
Rating: 1/5 (Only because zero isn’t an option)
Floor in our room was very uneven. Wouldn't go there again
We were given a room on the third floor
The place is old, dirty and we had a cockroach in the bathroom twice.…
If it wasn't for the fact it was 2 ish in the morning….we would have left
I left the lights on and we left by 6 am...felt dirty all the way home. Everything was left in the garage and took a shower immediately
Very Disappointed and Disgusted