COUNTRY INN & SUITES BY RADISSON

Would have been a 5 but gouging customs for bottled water ticked me.

A brilliant surprise. I booked this hotel because I needed a quick trip to New Orleans for a one-day passport renewal. It was a last minute trip and I was going for budget.

This hotel was clean. Good bed/linens. The bathroom was one of those "we've updated, but didn't spend money on all new stuff." I'm okay with that, as I said I was going for budget and the place was clean.

But what a grand surprise I had with the outdoor surroundings. If only the weather had been better. There was a lovely courtyard with pool and fire pit. Beautifully maintained.

I was traveling alone this time and would not normally have chosen any facility with "outside facing doors." However, you had to use your room key to open the courtyard and all rooms in the back building faced the courtyard.

The area was super well lit and I felt very safe. Also, during the night, the place was so quiet. I was impressed.

Getting to and from the facility from airport and downtown was a breeze.

Oh, the customer service was also super! Both on the phone and in person the desk workers were hospitable. I really appreciated their service.

Rooms were great, The parking lot is very small. The staff was great.

Rooms we beautiful, front desk got my mom and me in a room as soon as they could, we were very early, my mom has Parkinson's and they were wonderful about getting her in a room. Breakfast staff are a little grumpy, if something ran out, no more was put out. Other then that it was excellent.

The courtyard was so beautiful! Very New Orleans feel for a great price. Rooms clean, pillows amazing.