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COURTYARD NEW ORLEANS METAIRIE * * *

Hotel €€
3.1/5
21 review

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2, Galleria Boulevard, Metairie, The United States Of America
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2024
Recommended
2024

The Courtyard by Marriott New Orleans Metairie is a modern hotel located in Metairie, just a 3-minute drive from Interstate 10, and an 8-minute drive from the New Orleans Country Club. The hotel's contemporary rooms feature free Wi-Fi, TVs with premium cable channels, desks and coffeemakers. Suites and superior rooms also feature a living area and sofa bed. Common areas include a living room-like lobby, an outdoor courtyard and an American restaurant serving breakfast, dinner and Starbucks coffee. There's also an outdoor pool, gym, business center, meeting space and free parking. The hotel also offers services such as free Wi-Fi, free parking, disabled access, an outdoor pool, air conditioning and a laundry service.

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3.1/5
21 reviews
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Visited in september 2023
This hotel made our stay RIDICULOUSLY difficult. Broken promise after broken promise. Got locked out of our room and were denied access until the manager walked away and one of the other employees generously activated our card. We are a traveling group and we were promised free tide pods, so we could do laundry. Then they said it was 2 for $1 (fine, not an issue), but refused to take $1 in cash when my card wasn’t working. On top of that, it’s in a terrible location surrounded by highways. You can only access food and shopping by car, which we do not have. Would definitely not recommend. The only employee with any sense of customer service, was the younger gentleman that helped us get back into our room, cuz he recognized us and knew it wasn’t a safety issue. He should get a raise for exemplary customer service.

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