Advertising
Opinions EXTENDED STAY AMERICA NEW ORLEANS - METAIRIE Metairie
Members' reviews on EXTENDED STAY AMERICA NEW ORLEANS - METAIRIE
2.3/5
21 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
It had some cosmetic issues. The floor did not seem very clean in the bathroom especially. But what I loved about my stay.Was that the 2 young men that I encountered at the front desk Marlon and Brandon were very kind and very helpful. The third night, My friend booked the room with his expedient points.And I got a room on the 1st floor which was a little nicer, but the floor in the bathroom needed to be swept. Once again I encountered brandon and at the front desk and once again he was very kind.
It's literally the filthiest place i have ever encountered. Not only does is the room disgusting, the hallways, the elevators, everything is filthy... then we get to the staff.... most unpleasant and unprofessional place I have ever been to. Now let me say this, there are two gentlemen, Brandon and Melvin! They were great, especially giving the horrible circumstances this place is.... they need a raise, and they need their unprofessional, rude management and other front staff jobs, and maybe your business might have a chance. Not to mention the elevators state they haven't been serviced since 2021 .... oh, not to mention the roach traps they have in every room.... I would stay clear of this place. Corporate has a lot of explaining to do for this location... the two ladies, the manager and desk lady, need to be fired ... Obviously, with the state of how that place looked, they are not doing their job. Also, not to mention, my heater in my room Literally almost caught my bed and sheets on fire then stopped working, so I also had to deal with not having heat for 2 days of my stay on top of the no hot water....
O se lo recomiendo a nadie