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HOTEL NEPTUNO & APARTMENTS * * *

Hotel €€
4.4/5
25 review

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Carrer Sant Josep, 84, Calella, Spain
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2024
Recommended
2024

The Neptuno Hotel & Spa is a 4-star hotel located in Calella. It offers modern rooms and renovated facilities to provide guests with a unique experience. The hotel features an outdoor swimming pool, free Wi-Fi access, breakfast and parking for a fee. It is also accessible to disabled guests. The Neptuno Hotel & Spa is close to the city center and the beach, with many stores, sights, restaurants and bars nearby. It is also close to the train station. The Shama spa offers an aquatic circuit, massages, treatments and spa packages for relaxation and pampering. The hotel also offers premium rooms, suites and privileges with spa included. The Neptuno Hotel & Spa offers special promotions for beach vacations, as well as offers for golf enthusiasts and food lovers.

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Members' reviews on HOTEL NEPTUNO & APARTMENTS

4.4/5
25 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in december 2023
Una atención y un trato difícil de superar por parte de su responsable, Marina. Sin duda, recomendable.
Visited in october 2023
We stopped in October as a party of 10 and requested rooms together, we couldn't of been more apart, the apartments are OK I honestly didn't think ours had been cleaned before as bathroom was quite dusty, our apartment was on the street and was so noisy at night the good thing was we could use washer and dryer in garage apart from that we had to make sure when leaving to make sure apartments had no rubbish left or we didn't get refunded our deposits which we thought was quite petty.
The hotel part was lovely but one of the receptionist was quite rude and if wasnt German or spanish they was quite ifnorant, we paid one night to eat in buffet restaurant which wasn't bad but then we paid for the breakfast which was awful. The location of hotel was good which wasn't far from the beach and main street. The entertainment wasn't very good either.
Overall I wouldn't return here
Visited in october 2023
Zeer nette kamer en ruim groot centrum als je de appartement verlaat
Visited in october 2023
Stanowczo za drogi do prezentowanej jakości. Na śniadaniu zdecydowanie za mało obsługi. O godzinie 10 brakuje połowę rzeczy na bufecie. Pokoje bez klimatu. Raczej nie na romantyczny wyjazd. Recepcjonista chyba pracuje za karę. Brak empatii. Na pewno nie wrócimy i nie polecamy.
Visited in september 2023
AVOID THIS PLACE AT ALL COSTS! It's swarming with ants, literally everywhere. Check out the video I've attached; it's utterly revolting. When I brought this ant infestation to the attention of the property manager, he didn't seem the least bit surprised. Rather than offering us an alternative room, they simply handed us an ant spray and expected us to handle the problem ourselves. It's crystal clear that this is not an isolated incident; I'm certain numerous other guests have encountered this issue and voiced their complaints, and the management appears to be fully aware. Their response? Absolutely nothing. I cannot emphasize this enough: DO NOT even consider staying here!!!

No os hospedeéis en estos apartamentos. Las habitaciones están infectadas de hormigas. Ved el video adjunto. Es terrible. Me quejé al gerente de los apartamentos y no parecía en lo más mínimo sorprendido. Ni siquiera nos ofrecieron otra habitación, si no que nos dieron un insecticida para usar y ya está. Su respuesta? Absolutamente nada. No os quedéis a dormir aquí!!!

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