Results Hotel Brest

BEST WESTERN PLUS EUROPE * * * *

Hotel €€€
4/5
47 review

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Carte de l'emplacement de l'établissement
247, rue Général-Paulet, 29200Brest, France
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2024
Recommended
2024

Hotel with lounge bar, swimming pool and spa located near Brest airport.

Opened in 2019, located at the gates of Brest, just a few minutes from the airport, this hotel welcomes you in a very contemporary and calm atmosphere, 24 hours a day. Bathed in light, this hotel offers a lounge bar, a swimming pool, a hammam, a sauna, and a spa to help you relax. For business stays, the hotel also has a lounge, a business center and individual offices... Finally, ask the team to organize all kinds of events. For meals, lunch or dinner, a certified restaurant is available.

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Members' reviews on BEST WESTERN PLUS EUROPE

4/5
47 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in august 2023
What I'd expect from a 4 star hotel. Good experience for the value of the stay. Highly recommended this hotel!

Rooms:
Super comfortable beds. Clean bedding, clean room clean and modern bathroom. Shower only, did not have a bath. I asume others rooms may have. Room lacked a fridge which honestly was the only let down. You enter and it was smelling nice and had a modern usual 4 star feel.

Service:
Extremely friendly, polite and helpful staff. If you were ever standing in the reception you were quickly greated by a staff member to check everything was okay. You were allways greated when you entered the hotel.

Did feel at times they were a little low on staff especially at dinner but the staff had a high professional attitude at dealing with it. The rooms where not quite ready but we were offered free pastries (that were hot and fresh) and complimentary drinks while we waited for our room. We had to wait about 45 mins but with the efforts made to make us feel welcome it didn't bother us. We were fed and comfortable. Dinner had a lot of customers with what looked to be 1 kitchen staff and 1 waiter 1 bar/manger. But they supplied us with meats and cheese along with our drinks so we were happily distracted while we waited for food. We were a party of 12 so to be expected that the food would take some time but they did well with providing us with something while we waited or while they could service the other guests their mains.

Loby:
The loby was very welcomeing with fun decorations and Extremely comfortable sofas you could fall asleep in.
Fun, modern, welcoming.

Location:
Close to air port. Close to the town.

Restaurant/breakfast:
Food was high quality. Staff were lovely. Drinks were delightful and food was pretty decent.

Spa, pool & gym:
Can not comment on these facilities. The gym was not large but looked decent.
BEST WESTERN PLUS EUROPE
BEST WESTERN PLUS EUROPE Manager
08/15/2023 at 19:39
Cher Yoka,

Un grand MERCI pour cette excellente notation !

Votre commentaire nous procure un grand plaisir ! Nous sommes ravis de voir que notre établissement et notre équipe ait su autant vous satisfaire.

C'est avec grand plaisir que nous aimerions vous accueillir à nouveau lors d'une prochaine occasion.

Bien cordialement,

Samuel, premier de réception
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Visited in august 2023
ATTENTION, vous n'avez a priori plus le droit de commander de la nourriture via la livraison et manger dans votre chambre. Habituée à descendre 2 à 3 fois par an dans cet hôtel, on s'est vu à plusieurs reprises demander une fourchette sans jamais de soucis mais hier réponse s'est interdit la politique de l'établissement à changer je n'ai jamais vu ça ailleurs le client n'est clairement pas roi chez vous nous n'y remettrons plus les pieds surtout pour une FOURCHETTE la dame de l'accueil a été plus que méprisante en plus de cela. Nous avons prolongé notre séjours dans un 4 étoiles du centre ville ou l'accueil est bien meilleur et la nourriture extérieur autorisé
Visited in july 2023
Très bel établissement, cependant exentre du centre de Brest.
Chambre très Calme et bien agencée, salle de sport bien équipée et Spa détente agréable !
Petit déjeuner ++++
Staff aux petits soins pendant nos 3 jours. Merci à Virginie pour son accueil, Samuel pour ses conseils touristiques, Frédéric pour ces cocktails et son humour, Pierre et sa gentillesse.
BEST WESTERN PLUS EUROPE
BEST WESTERN PLUS EUROPE Manager
07/30/2023 at 17:39
Cher Matthieu,

Un grand MERCI pour cette excellente notation, c'est un plaisir de lire des commentaires aussi positifs, toute l'équipe vous en remercie !

Nous espérons vous revoir très bientôt à Brest !
Virginie et toute l’équipe Best Western Plus de Brest
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Visited in july 2023
Repas pris grâce à une wonderbox, nourriture délicieuse (meilleur repas pris depuis longtemps) avec un personnels adorables et à l'écoute ! Hâte de pouvoir y retourner ????
BEST WESTERN PLUS EUROPE
BEST WESTERN PLUS EUROPE Manager
07/08/2023 at 20:17
Chère Madame Faniel,

Nous tenions à prendre le temps de vous remercier pour cette super notation et ce superbe commentaire !
Le personnels vous remercient pour le clin d’œil.

C'est avec grand plaisir que nous vous retrouverons lors d'un prochain séjour ou prochain dîner !

Virginie et toute l’équipe Best Western Plus de Brest
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Visited in june 2023
Agréable et Excellent séjour , personnel très accueillant et bienveillant , chambre au calme super????literie , bon restaurant très bon petit déjeuner nous y retournerons avec grand plaisir ( au top niveau )
BEST WESTERN PLUS EUROPE
BEST WESTERN PLUS EUROPE Manager
06/25/2023 at 14:28
Cher Monsieur Schaefer,

Un grand merci pour cette excellente notation !
Nous faisons tout pour rendre le séjour de nos clients le plus agréable possible, et la satisfaction que vous nous témoignez à travers ce commentaire est la plus belle de nos récompenses !

C'est avec plaisir que nous vous accueillerons une nouvelle fois parmi nous !

Virginie et toute l'équipe du Best Western Plus de Brest
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