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In a relaxed, sporty and playful atmosphere, a modern version of the American pub restaurant, designed around a bar!
We love this unique and modern version of the American pub restaurant, designed around a bar! In a casual, sporty and playful atmosphere, the menu is a delight for lovers of meat cooked quietly on the barbecue. The more adventurous will choose the Caveman burger, a 500g burger with a mac and cheese patty and many other options to choose from. Vegetarians have nothing to worry about, with delicious options like the Hefty, Hearty Burger, a corn and spinach filled patty!
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Members' reviews on RIBS & BREWS
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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My recent dining experience at the Ribs & Brew American Style restaurant within the Hilton Al Habtoor Hotel Business Bay Dubai left much to be desired.
Ordered dishes included the Kale Salad, Baby Chicken, and Pork Sausage with Mashed Potatoes and Onion Gravy, but unfortunately, the service encountered several shortcomings.
The timing of dish delivery was notably flawed, with my guest receiving their Baby Chicken well ahead of my Bangers & Mash despite the restaurant's low occupancy at the time.
Such lack of coordination in meal service is unacceptable, particularly for a hotel of this caliber.
Regarding the food quality, it was a mixed bag. The Kale Salad shone with its freshness and flavors. However, the Baby Chicken was disappointingly dry and tough, seemingly left under a heat lamp for too long.
The Bangers & Mash, though decently presented, fell short in taste and texture. The Mashed Potatoes were cold and lacked consistency, while the Pork Sausages appeared undercooked and lacking in seasoning. Concerns arose regarding the quality of the sausages and their meat content.
These inconsistencies hint at a lack of attention to detail and care in food preparation processes.
Upon expressing our disappointment, the staff was apologetic and offered to replace the dishes. However, we declined as we expected a higher standard of food quality initially.
During this exchange, I noted the chef's response to the situation from afar. Unfortunately, instead of addressing the issue directly, the chef's disinterested reaction conveyed a lack of concern for customer feedback.
A more proactive and engaged approach, akin to what a professional chef like Gordon Ramsay might demonstrate, would have been more appropriate. Personal engagement with customers can go a long way in rectifying issues promptly.
Despite encountering issues with timing, food quality, and kitchen standards, the waitresses were a bright spot. Their attentiveness and genuine concern regarding our experience stood out, contrasting with the lack of engagement from the chef.
In conclusion, my visit to Ribs & Brew Bar was marred by poor timing, subpar food quality, and a notable lack of care regarding customer feedback from the chef.
I give the food quality 1 out of 5 stars and commend the waitresses with a 5 out of 5 stars for their exceptional service.
A review by
That Dubai Guy, Your Local Guide to Fine Dining in Dubai.