ZASH COUNTRY BOUTIQUE HOTEL
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2024
Recommended
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2024
Hotel featuring rooms and suites with bay windows and a restaurant serving delicious Sicilian specialties.
Surrounded by lemon and orange trees, this beautiful property is located in an estate that for a long time belonged to private individuals who used it as a vacation home. Now transformed into a hotel, it has ten rooms and suites, some of which have bay windows as walls, allowing nature to enter and offering exceptional views. The hotel's restaurant, which has been awarded a Michelin star, serves delicious Sicilian specialties and is definitely worth a visit for a romantic dinner.
Did you know? This review was written by our professional authors.
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Members' reviews on ZASH COUNTRY BOUTIQUE HOTEL
3.7/5
17 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in october 2023
Absolutly extraordinary experience. Luxurious spacious rooms with gardens or balconies. Picturesquere pool area and fabulous restaurant and bar. One of the best hotels ever visitrd. It a life time experience, worth to experience. The staff membera were very kind and helpless, trying to make you feel very special. All this together made our holidays in this 5 star hotel with Michellin star restaurant just peefect. I hope we will come again and spend more than 2 nights in the middle of citrus fields grown by the owner.
Visited in october 2023
Struttura potenzialmente eccellente gestita da dilettanti allo sbaraglio. Abbiamo avuto modo di provare Zash in tre diverse occasioni, usufruendo di tutti i servizi offerti. In particolare, hotel, spa e ristorante “stellato”.
Punteggio hotel: non classificato, peccato sia impossibile dare zero stelle.
Le tre addette all’accoglienza sono state incapaci di gestire un inconveniente inaccettabile: box doccia sporco, qualità dell’aria pessima e filtri clima da ostello del terzo mondo(vedi condizione filtri e splitter in foto), ecc. Arroganti e scorbutiche, poco professionali; incapaci di gestire la clientela di riferimento.
Nota positiva per la signora addetta al bar della piscina: cordiale, preparata e brava in tutto.
SPA: discreta e dozzinale, un vero peccato.
Ristorante: eccellente, ma fossi nello chef cambierei aria. Sia il maître sia il sommelier hanno dialogato ad alta voce con due clienti qualificatesi come ex colleghe del vicino ristorante facendo baccano tutta la serata a detrimento dell’atmosfera. Noi basiti. Mai più.
Punteggio hotel: non classificato, peccato sia impossibile dare zero stelle.
Le tre addette all’accoglienza sono state incapaci di gestire un inconveniente inaccettabile: box doccia sporco, qualità dell’aria pessima e filtri clima da ostello del terzo mondo(vedi condizione filtri e splitter in foto), ecc. Arroganti e scorbutiche, poco professionali; incapaci di gestire la clientela di riferimento.
Nota positiva per la signora addetta al bar della piscina: cordiale, preparata e brava in tutto.
SPA: discreta e dozzinale, un vero peccato.
Ristorante: eccellente, ma fossi nello chef cambierei aria. Sia il maître sia il sommelier hanno dialogato ad alta voce con due clienti qualificatesi come ex colleghe del vicino ristorante facendo baccano tutta la serata a detrimento dell’atmosfera. Noi basiti. Mai più.
Visited in october 2023
I recently stayed at the Zash Spa Hotel in Sicily, and unfortunately, my experience was far from satisfactory. I had high expectations for a relaxing and luxurious getaway, but this hotel fell far short of those expectations.
First and foremost, the location of the hotel is problematic. The rooms are situated right next to a train track, and the trains start running as early as 5 am. The noise from the passing trains is not only disruptive but also makes it nearly impossible to get a good night's sleep. It's astounding that a hotel claiming to be a spa retreat would overlook such a fundamental issue.
Furthermore, the overall maintenance of the rooms was subpar. The air conditioning unit in my room was old and incredibly noisy, making it difficult to find any respite from the stifling Sicilian heat. The condition of the floor was also disappointing, with noticeable scratches and marks, giving the room a tired and neglected appearance.
The lack of attention to detail and the noisy surroundings made it impossible to relax and enjoy the supposed "spa" experience that this hotel promises. It's disheartening to see a property that boasts luxury and tranquility fail so miserably in delivering on those promises.
My stay at Zash Spa Hotel was a major disappointment. I cannot recommend this hotel to anyone seeking a peaceful and rejuvenating getaway. It is essential for the management to address the noise issue, invest in room maintenance, and improve overall guest experiences if they hope to attract and retain customers seeking a true spa retreat.
First and foremost, the location of the hotel is problematic. The rooms are situated right next to a train track, and the trains start running as early as 5 am. The noise from the passing trains is not only disruptive but also makes it nearly impossible to get a good night's sleep. It's astounding that a hotel claiming to be a spa retreat would overlook such a fundamental issue.
Furthermore, the overall maintenance of the rooms was subpar. The air conditioning unit in my room was old and incredibly noisy, making it difficult to find any respite from the stifling Sicilian heat. The condition of the floor was also disappointing, with noticeable scratches and marks, giving the room a tired and neglected appearance.
The lack of attention to detail and the noisy surroundings made it impossible to relax and enjoy the supposed "spa" experience that this hotel promises. It's disheartening to see a property that boasts luxury and tranquility fail so miserably in delivering on those promises.
My stay at Zash Spa Hotel was a major disappointment. I cannot recommend this hotel to anyone seeking a peaceful and rejuvenating getaway. It is essential for the management to address the noise issue, invest in room maintenance, and improve overall guest experiences if they hope to attract and retain customers seeking a true spa retreat.
Visited in september 2023
Cena da favola, personale splendido, location unica. A chi dice che nei ristoranti stellati si mangia poco invito a provare Zash, pieni e felici!
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Where to start in reviewing this hotel?
Well - the room was absolutely amazing, with a large bedroom and lounge overlooking the lemon grove and and our private pool with spa options.
The Michelin star restaurant was very good indeed. We had the 7 course taster menu, but I think that was actually a bit too big. The wine list was good and the sommelier was helpful without upselling too much.
On a Tuesday they have a pizza night, but otherwise the Michelin star restaurant is the only choice, and thats a bit too much if (as we were) you are there for a few days.
Breakfast and lunch were in a small outside bistro area. Breakfast was lovely - cooked to order and plenty to choose from, if a little to carbs based - but lunch was pricey and a bit limited.
The Spa is okay, but don’t come here if you are specifically looking for a spa break. There are only 17 rooms in total, and the spa reflects that.
Service was lovely. With only 17 rooms and a small team everyone quickly gets to know you and make you feel at home. This was most noticeable at breakfast where I was made to feel like an old friend from day one.
Finally, this hotel is very convenient for Etna, not to be missed