TÉNÉO SUITES APPART HÔTEL
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256 avenue du Maréchal Leclerc,
33130Bègles,
France
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Members' reviews on TÉNÉO SUITES APPART HÔTEL
3.7/5
30 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in july 2023
Très bon acceuil
TÉNÉO SUITES APPART HÔTEL
Manager
07/31/2023 at 20:42
Cher client,
Merci d'avoir pris le temps de nous laisser cette belle note et ce beau commentaire !
Au plaisir de vous accueillir de nouveau lors d'un prochain séjour sur Bordeaux !
Cordialement,
L'équipe Zenitude
Merci d'avoir pris le temps de nous laisser cette belle note et ce beau commentaire !
Au plaisir de vous accueillir de nouveau lors d'un prochain séjour sur Bordeaux !
Cordialement,
L'équipe Zenitude
See the translation
Visited in july 2023
Accueil au top, hôtel très bien tenu
TÉNÉO SUITES APPART HÔTEL
Manager
07/31/2023 at 20:42
Cher client,
Merci d'avoir pris le temps de nous laisser cette belle note !
Au plaisir de vous accueillir de nouveau lors d'un prochain séjour sur Bordeaux !
Cordialement,
L'équipe Zenitude
Merci d'avoir pris le temps de nous laisser cette belle note !
Au plaisir de vous accueillir de nouveau lors d'un prochain séjour sur Bordeaux !
Cordialement,
L'équipe Zenitude
See the translation
Visited in july 2023
Excellent. Très calme et très agréable.
TÉNÉO SUITES APPART HÔTEL
Manager
07/31/2023 at 20:36
Dear Guest,
Thank you for taking the time to leave us this nice note!
Looking forward to welcoming you again during your next stay in Bordeaux!
Cordially,
The Zenitude team
Thank you for taking the time to leave us this nice note!
Looking forward to welcoming you again during your next stay in Bordeaux!
Cordially,
The Zenitude team
See the translation
Visited in july 2023
Hotel muito fraco.
Serviço muito fraco.
As fotografias que vimos online, no Booking, quando fizemos a reserva, não são reais.
Serviço muito fraco.
As fotografias que vimos online, no Booking, quando fizemos a reserva, não são reais.
Translate notice
TÉNÉO SUITES APPART HÔTEL
Manager
07/20/2023 at 09:32
Dear Guest,
As answered on all the other portals where you have decided to post a catastrophic opinion, I will take the liberty of repeating the above-mentioned points.
First of all, all of our staff are fluent in English, except for one receptionist who is never alone at the reception and is therefore supported by her colleagues in the event of difficulties in English. Her check-ins have always gone wonderfully well, so if she has any problems in this language, guests have always been understanding. Too bad that's not your case.
Indeed some rooms have different carpets but this is the only detail that changes in all our rooms. I didn't think it could be so problematic.
Our breakfast is not basic as you imply. It is supplied with several varieties of products from organic or local agriculture. Cheeses, charcuterie, local jams, free-range eggs, pancakes,... Reviews attest to it, our buffet appeals to our guests.
Finally, you didn't need to "complain" about a cleaning as it is included for all stays longer than two nights. It is explained to all our guests on arrival that only one cleaning is included for stays of 3 to 7 nights.
Sorry to see that these small points make you decide to publish notices everywhere when a discussion on your departure would have made it possible to clarify points and a passage to the reception to change your room if it did not suit you would have meant that you would have left satisfied.
Good day.
Kinds regards,
Maverick B. - Manager
As answered on all the other portals where you have decided to post a catastrophic opinion, I will take the liberty of repeating the above-mentioned points.
First of all, all of our staff are fluent in English, except for one receptionist who is never alone at the reception and is therefore supported by her colleagues in the event of difficulties in English. Her check-ins have always gone wonderfully well, so if she has any problems in this language, guests have always been understanding. Too bad that's not your case.
Indeed some rooms have different carpets but this is the only detail that changes in all our rooms. I didn't think it could be so problematic.
Our breakfast is not basic as you imply. It is supplied with several varieties of products from organic or local agriculture. Cheeses, charcuterie, local jams, free-range eggs, pancakes,... Reviews attest to it, our buffet appeals to our guests.
Finally, you didn't need to "complain" about a cleaning as it is included for all stays longer than two nights. It is explained to all our guests on arrival that only one cleaning is included for stays of 3 to 7 nights.
Sorry to see that these small points make you decide to publish notices everywhere when a discussion on your departure would have made it possible to clarify points and a passage to the reception to change your room if it did not suit you would have meant that you would have left satisfied.
Good day.
Kinds regards,
Maverick B. - Manager
See the translation
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Pokoje sprzątane raz w tygodniu. W obiekcie dostępna jest pralka (5.50 EUR) i suszarka (3 EUR) płatne. Śniadania w formie bufetu w recepcji. Zawsze świeże bagietki, wędliny, przepyszne sery. Bardzo miła obsługa hotelowa. Zawsze uśmiechnięta i służąca pomocą. Polecam bardzo! ????
Merci d'avoir évalué notre résidence ! Nous sommes ravis de savoir que vous avez apprécié votre séjour !
Au plaisir de vous accueillir de nouveau.
Cordialement,
Maverick B. - Directeur