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NEWHOTEL LAFAYETTE * * *

Hotel €€
3.8/5
21 review

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25, rue Buffault, 75009Paris, France
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2024
Recommended
2024

Hotel in the Opera district offering modernly decorated rooms and a buffet breakfast.

The Newhotel Lafayette is located in the Opera district. In the hall hall at La Fayette… The rooms have a modern decoration with parquet floors, but the beams are in original wood. A buffet breakfast is prepared each morning in the vaulted cellar or in the small courtyard where contemporary tables and orange chairs are installed. 

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3.8/5
21 reviews
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Visited in april 2024
El hotel se encuentra en un punto céntrico de la ciudad, la habitación es estaban muy limpias y el personal fue muy atento con nosotros. Destacar la amabilidad y el trato de Mohamed.
Visited in march 2024
Muy bien ubicado, servicio excelente, cuidado al detalle y personal muy amable.
Visited in march 2024
La chambre est très bien et le personnel très agréable.
Visited in march 2024
Une catastrophe. La chambre pas nettoyée malgré la demande et le fait qu'elle était sale avant mon arrivée (tas de poussière et ballons crevés sous le lit !), température de l'eau de la baignoire aléatoire, alarme incendie à même pas 6h du matin.... Fausse alerte ! Elle est sensible aux douches chaudes (oui souci de Vmc aussi), on le sait (personnel à la cool qui vous demande pourquoi vous sortez ?!), la direction n'a jamais réglé le souci (ce n'est ni le 1er ni le dernier réveil horrible pour les clients de cet hôtel) et aucun geste, aucune excuse pour les clients réveillés en panique sous les hurlements de l'alarme.... si vous arrivez à vous rendormir, malgré la logique et la demande de ne pas être dérangé via l'encart sur ma porte, réveil en sursaut au bruit de la perceuse de l'autre côté du mur. On se moque ouvertement de la clientèle !
Si vous voulez moins de service ne vous embêtez pas à payer pour des étoiles ici ce n'est pas mérité.
Visited in january 2024
Fui roubado no hotel.

Na data de 12 de novembro de 2023, eu e meu noivo ficamos hospedados em seu hotel. Não tivemos nenhum problema com o hotel até o único dia que saí tem trancar meus itens pessoais na mala e tive meu relógio furtado. Um único dia, que foi na data de 17.11.2023, deixei minhas coisas destrancadas e tivemos este problema. Somente percebi no brasil, pois desfazendo as malas eu vi que a caixa d relógio estava vazia. O modelo do relógio é Emporio Armani Renato AR11186, para o conhecimento de vocês. Tudo foi perfeito, mas este incidente meu deixou insatisfeito com o hotel. Se eu tivesse visto quando ainda estava ai logo teria acionado a direção do hotel, mas infelizmente somente vi quando cheguei no Brasil.
Já enviei e-mail e não obtive nenhuma resposta por parte de vocês. Já vi várias reclamações de furto na dependências do hotel e com certeza vocês ignoram as reclamações porque sabem que são verdadeiras. Hotel péssimo e administração pior ainda.

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