OCEANIA LE METROPOLE MONTPELLIER * * * *
Hotel
Go there and contact
3 rue du Clos René,
34000Montpellier,
France
Book on 
Improve this page
Advertising
Organize your trip with our partners Montpellier
Transportation
Book your plane tickets
Car Rental
Accommodation & stays
Find a hotel
Holiday rental
Find your campsite
Tailor-made trip
Eco-responsible holidays
Services / On site
Activities & visits
Book your parking lot
Activate your VPN
Request your visa
Travel insurance
Compare and book your accommodation OCEANIA LE METROPOLE MONTPELLIER
Members' reviews on OCEANIA LE METROPOLE MONTPELLIER
4.6/5
323 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in august 2023
Value for money
Location
Cleanliness
Service
Oceania
Receptionist guy was not very welcoming and in a hurry, it was the end of his shift, after 5 minutes there was a nice girl with a kind smile.
We had dinner in the city and came back in the hotel for a drink.
A young waiter left the menu and after 25 minutes never came back to ask what we wanted to order.
In the meantime he passed in front and of us 4 times taking out plates from empty tables ignoring us.
There was also a woman passing on front of us 3 times and ignoring us too while she was taking away salt and peppera from the empty restaurant tables (there was just 1 or 2 tables with guest having dessert and coffee)
When I informed the woman that we where there since 25 minutes and they all ignored us she first told us that it was not true as she passed several times and never saw us and then she appointed that she had to serve other clients as the restaurant was full.
This is not acceptable at all from a 4stars hotel. First you take the orders from guests and after you empty tables. Moreover if someone is upset and let you noticed that has been ignored for 25 minutes you never have to reply that you have been busy (while you were not).
While I was reporting to the guy that he gave us menu and then it forget about us, he replied that he doesn't speak English. Unacceptable at all!
Great breakfast today but 2 annoyed guys (one man and one woman) at breakfast reception.
Very kind receptionist today at checkout.
In the end nice building and and hotel but please iproce in human resources with better selection and training
Receptionist guy was not very welcoming and in a hurry, it was the end of his shift, after 5 minutes there was a nice girl with a kind smile.
We had dinner in the city and came back in the hotel for a drink.
A young waiter left the menu and after 25 minutes never came back to ask what we wanted to order.
In the meantime he passed in front and of us 4 times taking out plates from empty tables ignoring us.
There was also a woman passing on front of us 3 times and ignoring us too while she was taking away salt and peppera from the empty restaurant tables (there was just 1 or 2 tables with guest having dessert and coffee)
When I informed the woman that we where there since 25 minutes and they all ignored us she first told us that it was not true as she passed several times and never saw us and then she appointed that she had to serve other clients as the restaurant was full.
This is not acceptable at all from a 4stars hotel. First you take the orders from guests and after you empty tables. Moreover if someone is upset and let you noticed that has been ignored for 25 minutes you never have to reply that you have been busy (while you were not).
While I was reporting to the guy that he gave us menu and then it forget about us, he replied that he doesn't speak English. Unacceptable at all!
Great breakfast today but 2 annoyed guys (one man and one woman) at breakfast reception.
Very kind receptionist today at checkout.
In the end nice building and and hotel but please iproce in human resources with better selection and training
Translate notice
Visited in august 2023
Value for money
Location
Cleanliness
Setting / ambience
Service
Formidable et enchantée, avec une équipe réactive et souriante !!
Visited in august 2023
Très bon accueil.
Bel hôtel avec de belles prestations.
Personnellement on aurait apprécié un sauna en plus du hammam mais c'est déjà bien avec la piscine et jacuzzi en extérieur.
Localisation de l'hôtel au top pour visiter le centre ville.
Nous avons apprécié notre séjour :)
Bel hôtel avec de belles prestations.
Personnellement on aurait apprécié un sauna en plus du hammam mais c'est déjà bien avec la piscine et jacuzzi en extérieur.
Localisation de l'hôtel au top pour visiter le centre ville.
Nous avons apprécié notre séjour :)
OCEANIA LE METROPOLE MONTPELLIER
Manager
08/16/2023 at 08:55
Chère Emmanuelle,
Merci d'avoir choisi notre hôtel pour votre séjour à Montpellier et d'avoir pris le temps de partager votre avis positif. Nous sommes ravis de lire que vous avez apprécié notre accueil chaleureux ainsi que nos installations et prestations.
Nous sommes heureux que vous ayez pu profiter de notre piscine, du jacuzzi en extérieur et de notre emplacement central qui vous a permis de visiter le centre-ville facilement.
Nous espérons avoir l'opportunité de vous accueillir à nouveau lors de votre prochain séjour à Montpellier.
Cordialement,
Dorian, Assistant Manager
Merci d'avoir choisi notre hôtel pour votre séjour à Montpellier et d'avoir pris le temps de partager votre avis positif. Nous sommes ravis de lire que vous avez apprécié notre accueil chaleureux ainsi que nos installations et prestations.
Nous sommes heureux que vous ayez pu profiter de notre piscine, du jacuzzi en extérieur et de notre emplacement central qui vous a permis de visiter le centre-ville facilement.
Nous espérons avoir l'opportunité de vous accueillir à nouveau lors de votre prochain séjour à Montpellier.
Cordialement,
Dorian, Assistant Manager
See the translation
Visited in august 2023
Appena arrivati in camera abbiamo trovato delle briciole (credo) sulla sedia ad accoglierci. Inoltre la stanza non era perfettamente pulita (capelli nella doccia e nel lavandino, cuscino sporco). Comunque la camera era spaziosa ed anche il bagno.
Nel corridoio di fronte alla nostra camera è rimasto un vassoio di qualche colazione per una giornata intera (ok che la gente è maleducata ma basterebbe toglierlo).
L’hotel dispone di un parcheggio a pagamento sotterraneo (essenziale in quanto trovandosi in centro si fatica a trovare parcheggio).
Personale gentile e colazione ottima.
Nel corridoio di fronte alla nostra camera è rimasto un vassoio di qualche colazione per una giornata intera (ok che la gente è maleducata ma basterebbe toglierlo).
L’hotel dispone di un parcheggio a pagamento sotterraneo (essenziale in quanto trovandosi in centro si fatica a trovare parcheggio).
Personale gentile e colazione ottima.
Translate notice
OCEANIA LE METROPOLE MONTPELLIER
Manager
08/14/2023 at 13:17
Chère Martina,
Merci d'avoir partagé votre avis sur votre récent séjour chez nous. Nous sommes désolés d'apprendre que votre expérience n'a pas été entièrement satisfaisante en raison de certains problèmes de propreté dans votre chambre. Vos commentaires sont importants pour nous et nous prendrons des mesures pour améliorer nos processus de nettoyage et de maintenance.
Nous sommes ravis de constater que vous avez apprécié la spacieuse chambre, la salle de bains et notre petit déjeuner. Nous prenons également note de vos remarques concernant le plateau de petit déjeuner dans le couloir et nous ferons en sorte d'améliorer ce point.
Nous espérons que malgré ces désagréments, vous avez pu profiter de votre séjour à Montpellier. Si vous décidez de nous rendre visite à nouveau, n'hésitez pas à nous faire part de vos préférences pour assurer un séjour plus agréable.
Cordialement.
Dorian, Assistant Manager
Merci d'avoir partagé votre avis sur votre récent séjour chez nous. Nous sommes désolés d'apprendre que votre expérience n'a pas été entièrement satisfaisante en raison de certains problèmes de propreté dans votre chambre. Vos commentaires sont importants pour nous et nous prendrons des mesures pour améliorer nos processus de nettoyage et de maintenance.
Nous sommes ravis de constater que vous avez apprécié la spacieuse chambre, la salle de bains et notre petit déjeuner. Nous prenons également note de vos remarques concernant le plateau de petit déjeuner dans le couloir et nous ferons en sorte d'améliorer ce point.
Nous espérons que malgré ces désagréments, vous avez pu profiter de votre séjour à Montpellier. Si vous décidez de nous rendre visite à nouveau, n'hésitez pas à nous faire part de vos préférences pour assurer un séjour plus agréable.
Cordialement.
Dorian, Assistant Manager
See the translation
Advertising
Find a nearby hotel
Find unique Stay Offers with our Partners
The best at Montpellier and around
Advertising
Advertising
Thank you for your wonderful feedback! We're delighted to hear that you found your experience at our hotel to be magnificent. We look forward to welcoming you back for another fantastic visit.
Best regards.
Dorian, Assistant Manager