LA BASTIDE DE GANAY
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Bastide with swimming pool, in the heart of the forest of Trévaresse, with rooms and suites overlooking the park.
Nestled in the heart of the Trévaresse forest, this elegant 17th century bastide is a gentle resort 15 minutes from Aix. The rooms and suites are spacious with a view of the park, one of which is located in the old vaulted chapel. The decoration plays the card of the chic and contemporary purity just like the apartments arranged in an independent wing. The swimming pool and a large swimming pool are amenities that you will enjoy in fine weather. And we recommend the gourmet and seasonal table d'hôtes with Provencal accents.
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The breakfast was fine, nothing to write home about. Again, it seems much better online or it may have changed in the last few years since Covid for the mediocre. There was a menu left with us saying that there was lunch/dinner, but upon further investigation no such thing exists. It is a bit sloppy to not pay attention to little details like that when catering to a boutique hotel experience.
Unfortunately, during our stay one of the rooms was completely without hot water for 2 days. When we reported it after the first night, a man went into the room, flipped the circuit box, and didn’t check if it worked again. Our mistake I suppose for it double checking his work. When we called in the evening on the second day after discovering it STILL didn’t work, they said there was no way to fix the water until the next day, only saying “they’ll come in the morning” and giving no time estimate. Since we are on vacation we don’t have the time to be waiting around for a repairman who may or may not show up. In addition, the air/fan didn’t work in our other room making it very stuffy.
Location wise it’s beautiful but a box of a drive from Aix. There are more convenient places to stay that are just as peaceful. The other thing that was a bit concerning was the lack of safety measures. It was 2300 and the front AND back doors were wide open, windows left open, etc. I understand we’re in the countryside but doesn’t that leave your guests vulnerable to theft? There was no staff person present after 7pm leaving it free range to whoever may come or go.
All in all, I would spend my money elsewhere. I think it may have been a better establishment pre-Covid from what I’ve seen online but just hasn’t recovered and is an artifact of the BnB it once was. It’s a quaint place but it doesn’t justify the price tag at all.
La maison date du 17ème siècle, tout est d'époque donc pas forcément droit ou rigoureux comme certain établissement moderne, le sols de la chambre O5 que vous occupiez datent du 17ème siècle, c'est l'ancienne chapelle, et il est très difficile de le conserver en bon état, quelques carreaux peuvent bouger.
Nous sommes ravis que l'ensemble de notre clientèle ne partage pas votre avis quand au standing de notre Maison dans de très récent commentaire après COVID et nous pouvons affirmer à tous les lecteurs que nous donnons le meilleur pour l'acceuil et la satisfaction de nos clients.
Il serait préférable que vous séjourniez dans des hôtels moderne à l'avenir pour que tout soit en accord avec vos attentes de standing moderne, il manquera cependant le charme que peut amener les établissements comme la Bastide de Ganay.
c'est un endroit reposant avec un personnel à votre service et très agréable, le petit déjeuner un service égal à la qualité des produits, pour une petite faim des produits à vôtre disposition plus que correct, on y reviendra.