MARSEILLECITY - CHAMBRES ET APPARTEMENTS D’HOTES AU COEUR DE MARSEILLE

Many months ago, we booked a room via booking.com because we felt secure and safe of the really good reviews and comments. Although, we had a really bad experience and felt the need to protect future customers.
I’m starting with our story, at first we didn't notice that the check in is until 12, however in messages the manager explained us the policy and he agreed for a late check in 01:30 . However, our flight with Volotea n: N252YB was delayed and for twenty minutes our paid reservation for two days was cancelled. So we learned this while we arrived at the airport and opened our data, because apparently we had no signal during the flight to answer to his message, so at 01:45 in the morning when we arrived, we found ourselves in a foreign country, on the road, with nowhere to go we stay, in a city without night life, therefore in an empty city. We spent the night on the road as there were no rooms available. Booking.com disclaimed all responsibility and never got our money back. This is unacceptable because he exposed us in danger and psychological suffering. We were two women on the road in 02:00 in a foreign country!Above all, the safety of travelers, specifically women, is important and we stand firm in supporting this position! Ps. There are all conventions and calls in booking.com platform that confirm all of the info about. Even if the platform stands by the owners policy side, we stand by all of tourists side.

Apartamens are located very close to city centre and not far from couch & train station. Our host was VERY nice and helpful. Room was tidy. I'm not sure how is it with other
apartaments but our was without window and for some people it can be a problem. However if you are looking for not very expensive place to stay with breakfast included in the price for your city break it can be good choice! :)

Starting with my top impression of this place, I must say that it deserves a solid 4 out of 5 stars. MarseilleCity - chambres et Appartements d'hôtes à Marseille is an excellent choice for anyone looking to stay in Marseille.

The host is super nice, welcoming, and attentive, making me feel at home from the moment I arrived. He went out of his way to bring breakfast to my room door every day, which was a lovely touch. What's more, we had inspirational conversations not only about Marseille but also about our personal joys.

The ambiance of the place is cozy and comfortable, and the service is top-notch. The rooms are clean, spacious, and well-equipped, ensuring a pleasant stay. The location of the property is also excellent, with easy access to all the attractions of Marseille.

However, I have to deduct one star for the noise level. Despite the central location, the street outside can be quite loud, and it can be challenging to sleep through the noise.

To improve the experience, the owner could consider investing in soundproof windows to reduce the street noise. Additionally, providing earplugs to guests could be a thoughtful touch.

Overall, I would highly recommend MarseilleCity - chambres et Appartements d'hôtes à Marseille to anyone looking for a comfortable and convenient stay in Marseille. The unique personal touch of the host and the comfortable accommodations make it a memorable experience. With just a few improvements, it could be a five-star experience.

Superbe expérience ! Je recommande vivement ! Dame super accueillante, très arrangeante, nous avons pu bénéficier de la bagagerie. Chambre très propre, spacieuse, petit déjeuner copieux apporté en chambre (nous avons été libres de choisir l'horaire), quartier calme. Nous reviendrons

nous avons beaucoup apprecie notre sejour dans cette chambre d hote ou il ne manque rien, tres agreable et tres propre. tres bien situé,pres de la gare du vieux port et du metro. petit dejeuner tres copieux, servi en chambre. tres bon rapport qualite prix. proprietaire d une grande gentillesse et de bon conseil
brigitte et joel sejour du 30 11 au 3 12 2022