Results Personal services Lyon

SERVIZEN

Home help
2.5/5
4 review

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Carte de l'emplacement de l'établissement
166, rue Vendôme, 69006Lyon, France
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2024
Recommended
2024

This approved state company is in full economic development in the Rhône-Alpes region. It proposes many services: household, ironing, gardening, babysitting, bricolage and computer. Teams recruited are experienced and trained, and companies such as Caisse d'Epargne or ACCOR have already trusted them. Finally, it should be noted that the company has the label "Environmentally Engaged Enterprise" since it uses organic products and respects the planet.

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Members' reviews on SERVIZEN

2.5/5
4 reviews
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Value for money
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in august 2017
Value for money
Service
J'utilise leur services de maintien à domicile (course, repas, ménage, aide à l'hygiène) pour ma maman âgée de 90 ans

J'ai beaucoup utilisé les services à domicile sur la croix rousse et je dois dire que je suis très satisfaite de l'intervenante que m' a mis en place SERVIZEN
Ma maman est bien entourée par Adeline entre autre qui est une personne de confiance, discrète, souriante et qui aime son métier, c'est rare croyez moi !

Le personnel au téléphone est agréable et elles connaissent bien leur métier, même si travailler avec de l'humain pose parfois des difficultés ,ça peut arriver, elles savent vous rassurer et prendre les décisions efficaces pour vous satisfaire !

Quel soulagement pour ma maman et nous la famille !!
Un grand merci de veiller sur nos parents

Béatrice Durand, 69004 LYON
Visited in december 2017
Value for money
Service
J'ai fait appel a servizen d'abord pour du ménage et repassage puis pour du jardinage . J'ai été séduit par leur rapidité de prise en main des besoins. Leur prestation est correct et le rapport qualité prix correct. Je recommande
mario conde
Visited in july 2017
Value for money
Service
Experience over 9 months: Staff, sometimes sympathetic, but who do not always respect the expected duration of the benefit: sometimes a tendency to go much sooner, if you are not here..... It can go up to 25% less on the planned delivery. Rated Quality: Sometimes it's completely botched, completely revised, few staff are competent, the rare pearl is more than rare at home, compared to other type O 2 companies. there is confusion between current household and'current '. Ask, if the staff is trained. There is clear lack of rigour. Example: When you get the mop, you expect that this dry before walking well not at home! So obviously it leaves traces Service in a generally unreliable way. The response provided by customer service to each difficulty encountered: " We will do better next time ". Shame that this does not happen.
Value for money
Service
Beware, I called on this company for business in my cuisine (crafts is part of their offers). They did not keep their commitments and proved unable to perform work for that they had sent a quotation me. Ultimately I lost much time because of this company.

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