Results Airline and services Port Louis

AIR MAURITIUS

Plane
2.6/5
27 review
Open - from 08h30 to 16h15 Opening hours

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Carte de l'emplacement de l'établissement
Air Mauritius Centre, 5 John Kennedy Street, Port Louis, Mauritius
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2024
Recommended
2024

The national airline, created in 1967, has its headquarters in Port Louis and an agency where you can change or buy tickets to go to the countries served directly from the island: France, of course, with several weekly flights thanks to the partnership with Air France, but also 23 other destinations around the world, including in the region, Reunion or Madagascar. Air Mauritius is also the only airline to operate flights between the mother island and the small island of Rodrigues - from 2 to 5 flights per day depending on the season.

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Members' reviews on AIR MAURITIUS

2.6/5
27 reviews
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Value for money
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in october 2024
Due to a technical glitch on their system, Air M processed six full transactions (over MUR 130 000) on my credit card instead of the two flights. I only discovered this when my card 'declined' at the store days later. After days of frantic calls & emails, my SA bank resolved the situation, while Air M staff were repeatedly rude, unresponsive, unhelpful, and bullying. I'm talking especially about you, Laurinne in "Customer Service". You're in the wrong job lady!
Visited in august 2024
Too expensive for what they offer. I had to pay a month or two in advance 750€ for 2 economy tickets from Antananarivo to Mauritius return. The business lounge in Mauritius International Airport is a disgrace, the flights have delays and the passengers do not get informed in advance, and I would say that I would not fly with them again if I could. This company needs to become more serious in customer care.
Visited in august 2024
Mileage vary but I've always been satisfied with the counter services. The ladies are always welcoming and helpful. It is one of the place where Mauritius get it's famous smile. Of course Mauritius with a smile or the Mauritian kindness does absolutely not mean: obsequious. Mean people often forget that these ladies are employees and cannot be responsible of the company's policy. It is not an easy job and the customers are often rude. As long as I can tell if the desk is helpful it is good business.
Visited in august 2024
Good
Visited in july 2024
PRENEZ LE TEMPS DE LIRE ....

FUYEZ CETTE COMPAGNIE MAFIEUSE ET VOLEUR .

Bureau pas beau , vieu , mal organisé,
les prix sont chères.

Retard de 24h pour un vol réunion Maurice, aucun agents de air mauritius, prit en charge par air France, merci à eux pour nous trouver un logement 10h après l'heure de départ.
Et maintenant, après 5 mois aucun remboursement de la part de air mauritius , ils baladent les gens , et REFUSE UNE COMPENSATION financière, une honte, les médias vont m'accueillir à cœur joie avec mon histoire.

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