Results Hotel Pointe Aux Piments

VICTORIA BEACHCOMBER

Hotel €€€
4.3/5
44 review

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Pointe Aux Piments, Mauritius
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2024
Recommended
2024

A large, pulsating, family-run establishment with 255 spacious rooms and apartments, 4 restaurants and 6 bars in Pointe aux Piments

Two hotels in one. On one side, a confidential wing dedicated to couples (Victoria for 2). On the other, a vast, pulsating family establishment: 255 spacious rooms and large 2-bedroom, 2-bathroom apartments; baby area, Kids Club and Teens Club for socializing; plenty of activities (water and land sports, diving academy, tennis, gym, etc.) and spa; a range of 4 restaurants and 6 bars, some of which open onto the sea. The beach remains the main attraction: a kilometer of playground for sunbathing and sand paddling.

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Members' reviews on VICTORIA BEACHCOMBER

4.3/5
44 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in october 2023
Merci à toute l’équipe du Victoria !

Équipe très à l’écoute, personnel toujours très souriant ????

Merci à Jay pour le nettoyage des chambres, très professionnel.
VICTORIA BEACHCOMBER
VICTORIA BEACHCOMBER Manager
10/17/2023 at 12:07
Cher Harun,

Salutations du Victoria Beachcomber Resort & Spa.
Merci d’avoir pris le temps de partager votre expérience sur cette plateforme !

Nos équipes font le maximum pour vous faire vivre une réelle expérience, il est donc agréable d’avoir des retours positifs comme le vôtre.

Nous espérons avoir le plaisir de vous accueillir prochainement.

Sincèrement,

Marisa Marquet
Quality Assurance Coordinator
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Visited in october 2023
Best holiday ever. Loved every minute of every day. Food, room, beach, entertainment 10/10 Went in May, beautiful time of the year. Everything was great clean and just lovely. My only greatest wish is that the hotel did more for the stray dogs on the beach. They could contribute to the many dog shelters doing such hard work Perhaps put a box at the hotel reception like they do at the airport so that people leaving can deposit their remaining Mauritian rupees. Get involved in donating and helping the sad desperate hungry stray dogs. Contribute to the Mautitius sterilization programs. Helping the dogs would make it the very best hotel! ⭐⭐⭐⭐⭐
Visited in october 2023
Une semaine au victoria ...comment dire que cela passe beaucoup trop vite tellement tout est superbe! Chambre avec vue au top, soigneusement décorée et propre, avec tout ce qu'il faut. Un service d'hôtel de qualité. Repas variés et de qualité avec un personnel sympathique. Bravo aux cuisinier(e)s qui régalent nos papilles tous les jours. Un personnel de tout horizon généreux souriant et agréables avec qui on aime discuter, échanger, et rire. Des petits détails qui changent tout de manière agréable pour passer un séjour inoubliable! J'espère que le personnel est recompensé a sa juste valeur parce qu'ils participent grandement au fait que tout soit impeccable. Au top!! Recommandation sans aucune hésitation.
PS: le seul petit bémol est que les touristes ne prennent pas soin de la plage et parfois c'est un peu sale malheureusement. Manque de poubelles. Et certains transat sont cassé et pas assez de matelas. Cela peut s'améliorer sans souci.
VICTORIA BEACHCOMBER
VICTORIA BEACHCOMBER Manager
10/16/2023 at 07:29
Chère Lucie,

Toute l’équipe vous remercie chaleureusement d’avoir choisi de partager votre expérience au sein de notre établissement et pour vos commentaires des plus élogieux.

Il nous est agréable de constater que le personnel a su répondre favorablement à vos attentes. Nous sommes extrêmement touchés par vos remarques. Nos équipes seront ravies de voir qu’elles ont su être à la hauteur de vos espérances.

Nous avons également pris en considération toutes les remarques concernant votre séjour. Ces observations nous guident dans l’amélioration et la redéfinition de notre qualité de service, l’entière satisfaction de notre clientèle restant notre préoccupation principale.

Au plaisir de vous revoir à l’hôtel très prochainement.

Sincèrement,

Marisa Marquet
Quality Assurance Coordinator
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Visited in october 2023
I recently had the pleasure of staying at the Victoria Beachcomber Hotel, and I must say, it was an absolutely fantastic experience! From the moment I arrived until the day of my departure, the level of service provided by the entire staff, especially Peerbux and Ramraj, was truly outstanding. They went above and beyond to make my stay memorable, and I cannot thank them enough.

Peerbux, the waiter, was incredibly attentive and professional. He greeted me with a warm smile and ensured that I had a seamless dining experience throughout my stay. Peerbux's knowledge of the menu and his ability to recommend the most delectable dishes made each meal a culinary delight. His friendly demeanor and willingness to accommodate special requests were truly commendable.

Ramraj, the bartender, was a true artist when it came to crafting exquisite cocktails. His passion for mixology was evident in every drink he prepared. Not only were his creations visually stunning, but they also tantalized the taste buds with their unique flavors. Ramraj's attention to detail, creativity, and friendly conversations at the bar made each visit a memorable experience.

The service provided by Peerbux and Ramraj was characterized by their genuine care and dedication to ensuring guest satisfaction. They anticipated my needs, remembered my preferences, and provided personalized recommendations based on my tastes. Their warm and friendly personalities created a welcoming atmosphere that made me feel like a valued guest.

Furthermore, the entire staff at Victoria Beachcomber Hotel was friendly, professional, and attentive. The housekeeping team kept my room immaculate, and the restaurant staff provided exceptional dining experiences. The hotel's facilities were outstanding, offering a range of amenities that catered to all my needs, from the relaxing spa to the breathtaking pool area.

In conclusion, my stay at the Victoria Beachcomber Hotel was truly unforgettable, largely due to the exceptional service provided by Peerbux and Ramraj. Their expertise, professionalism, and genuine care for guests' well-being set them apart. I highly recommend this hotel to anyone seeking a luxurious and memorable getaway. Thank you, Peerbux, Ramraj, and the entire staff, for making my stay truly exceptional!
VICTORIA BEACHCOMBER
VICTORIA BEACHCOMBER Manager
10/16/2023 at 07:26
Dear Mr Driver,

First and foremost , please accept our sincere gratitude for taking the time to write such a beautiful and detailed review of your holiday on this platform.

Words are not enough to say thank for outlining all the areas that has been the touchpoints of your holiday.

We also take note for the special mentions for the team that went above and beyond in making your stay fantastic one. We will not miss to convey your appreciations to Peerbux and Ramraj.

We look forward for the pleasure of welcoming you soon.

Sincerely,

Marisa Marquet
Quality Assurance Coordinator
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Visited in october 2023
Beautiful place but the food wasn't what I was expecting. Would go again.
VICTORIA BEACHCOMBER
VICTORIA BEACHCOMBER Manager
10/16/2023 at 07:20
Dear Ulsana,

We are very pleased to see that you overall enjoyed your stay at Victoria Beachcomber Resort & Spa . Thank you for taking the time to share your experience on this platform.

However, it is with much regret we read that the food experience was not up to your expectations and wish to apologize for this. Guest’s feedbacks are really valuable as they allow us to improve our customer service in order to reach excellence.

We look forward to the next opportunity to be at your service.

Warm regards,

Marisa Marquet
Quality Assurance Coordinator
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