VICTORIA BEACHCOMBER
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2024
Recommended
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2024
A large, pulsating, family-run establishment with 255 spacious rooms and apartments, 4 restaurants and 6 bars in Pointe aux Piments
Two hotels in one. On one side, a confidential wing dedicated to couples (Victoria for 2). On the other, a vast, pulsating family establishment: 255 spacious rooms and large 2-bedroom, 2-bathroom apartments; baby area, Kids Club and Teens Club for socializing; plenty of activities (water and land sports, diving academy, tennis, gym, etc.) and spa; a range of 4 restaurants and 6 bars, some of which open onto the sea. The beach remains the main attraction: a kilometer of playground for sunbathing and sand paddling.
Did you know? This review was written by our professional authors.
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Members' reviews on VICTORIA BEACHCOMBER
4.3/5
44 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in september 2023
Stayed at the adults only section for seven days all inclusive during a family wedding, great view and great location. Some staff were friendly some were not, additional training would benefit the resort to emphasize on customer satisfaction and table etiquette. After some meals they would remove the clean cutlery and leave the used ones on the white tablecloths for the next course for an example. Hospitality compared to other countries like Bali is incomparable for the price. Flies are a big problem at the main resort buffet that makes your breakfast experience intolerable. Group bookings at the restaurants are a challenge, always fully booked but there were always tables available while having dinner. Local wine and cocktails were excellent with some of the mixologist bartenders surprising customers with refreshing and unique drinks. Wedding planners were on it and made the wedding day a memorable experience.
VICTORIA BEACHCOMBER
Manager
09/30/2023 at 08:48
Dear Mr Coetzer,
We are grateful for the time you spent to share your experience at our resort as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated.
Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
To welcome you back would be a great pleasure and will give us the chance to demonstrate the true potential of our teams.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
We are grateful for the time you spent to share your experience at our resort as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated.
Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.
To welcome you back would be a great pleasure and will give us the chance to demonstrate the true potential of our teams.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator
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Visited in september 2023
Animal lovers, please be aware that this hotel is said to poison stray dogs- more recently a pregnant dog who passed away after giving birth. All her puppies died too, having been poisoned in vitro. My friend stayed there 2 years ago and witnessed another poisoned puppy dying right in front of her. They turned off their reviews on fb. Of course, all those poisoned dogs dying in/around the hotel can be mere coincidences...
VICTORIA BEACHCOMBER
Manager
10/07/2023 at 09:37
Dear Guest,
Beachcomber Resorts & Hotels is firmly committed to respecting and promoting animal welfare. We are animal lovers, and we stand unwaveringly against all forms of cruelty towards our furry companions.
In Mauritius, the population of street dogs has been on the rise in recent years, presenting a national issue and a significant challenge. At Beachcomber, we are profoundly concerned about the welfare of these stray animals and the potential health risks they may pose to our cherished guests and dedicated Artisans.
In 2021, we took the initiative to launch the Beachcomber Animal Welfare Programme, demonstrating our unwavering dedication to the cause of animal welfare. This is further evidenced by the active involvement of our CEO and a group of passionate animal lovers within our Group, who form the core of our Animal Welfare Committee. This committee plays a pivotal role in shaping and implementing our initiatives, ensuring that our commitment to animal welfare remains at the forefront of our operations.
Through this program, we have partnered with respected NGOs and skilled veterinarians to provide shelter, nourishment, and essential veterinary care to homeless animals, affording them the opportunity to find loving homes through adoption.
Furthermore, two of our hotel properties, Shandrani Beachcomber Resort & Spa and Trou aux Biches Beachcomber Golf Resort & Spa have established shelters within their premises. Here, each of our canine friends is given a name, receives necessary medical attention, grooming, nutritious meals, and training to ensure they become well-behaved pets. A significant number of these animals find forever homes among our Artisans and Guests, enriching their lives in the process.
Our remaining resorts are also actively engaged in implementing the Beachcomber Animal Welfare Programme, providing designated areas for stray animals when possible or partnering with NGOs. At Victoria Beachcomber Resort & Spa, for example, we have helped the adoption of five dogs. All have found loving homes among our guests since the beginning of this year.
At Beachcomber Resorts & Hotels we firmly believe that all animals deserve love, respect and protection. The Beachcomber Animal Welfare Programme stands as a testament of our deep commitment to provide a safe place for stray animals and enhance their quality of life.
In our unwavering dedication to this cause, we take the threat against our reputation seriously and consider any baseless attacks on our alleged practices regarding stray dogs as defamation. Our commitment to animal welfare is founded on a genuine desire to make a positive impact on their lives. We remain steadfast in our mission, confident that our actions and intentions will continue to speak louder than unfounded accusations.
Best Regards,
Stephanie Brebner Bienvenu
Quality Assurance Manager
Beachcomber Resorts & Hotels is firmly committed to respecting and promoting animal welfare. We are animal lovers, and we stand unwaveringly against all forms of cruelty towards our furry companions.
In Mauritius, the population of street dogs has been on the rise in recent years, presenting a national issue and a significant challenge. At Beachcomber, we are profoundly concerned about the welfare of these stray animals and the potential health risks they may pose to our cherished guests and dedicated Artisans.
In 2021, we took the initiative to launch the Beachcomber Animal Welfare Programme, demonstrating our unwavering dedication to the cause of animal welfare. This is further evidenced by the active involvement of our CEO and a group of passionate animal lovers within our Group, who form the core of our Animal Welfare Committee. This committee plays a pivotal role in shaping and implementing our initiatives, ensuring that our commitment to animal welfare remains at the forefront of our operations.
Through this program, we have partnered with respected NGOs and skilled veterinarians to provide shelter, nourishment, and essential veterinary care to homeless animals, affording them the opportunity to find loving homes through adoption.
Furthermore, two of our hotel properties, Shandrani Beachcomber Resort & Spa and Trou aux Biches Beachcomber Golf Resort & Spa have established shelters within their premises. Here, each of our canine friends is given a name, receives necessary medical attention, grooming, nutritious meals, and training to ensure they become well-behaved pets. A significant number of these animals find forever homes among our Artisans and Guests, enriching their lives in the process.
Our remaining resorts are also actively engaged in implementing the Beachcomber Animal Welfare Programme, providing designated areas for stray animals when possible or partnering with NGOs. At Victoria Beachcomber Resort & Spa, for example, we have helped the adoption of five dogs. All have found loving homes among our guests since the beginning of this year.
At Beachcomber Resorts & Hotels we firmly believe that all animals deserve love, respect and protection. The Beachcomber Animal Welfare Programme stands as a testament of our deep commitment to provide a safe place for stray animals and enhance their quality of life.
In our unwavering dedication to this cause, we take the threat against our reputation seriously and consider any baseless attacks on our alleged practices regarding stray dogs as defamation. Our commitment to animal welfare is founded on a genuine desire to make a positive impact on their lives. We remain steadfast in our mission, confident that our actions and intentions will continue to speak louder than unfounded accusations.
Best Regards,
Stephanie Brebner Bienvenu
Quality Assurance Manager
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Visited in september 2023
Perfect location for a nice holiday! The room was super spacious and comfortable. Bathroom had even a tub. The room could use a bit more of cleaning but it wasn’t nothing major. The balcony was great for evenings.
Food was plenty and not repetitive. Staff was very kind and hard working.
The beach is kept clean for guests and it is a very relaxed and safe environment for couples, families with children.
The pool was spacious but the chairs around where always taken.
Aside from these small details still a lovely place to enjoy your vacations.
Food was plenty and not repetitive. Staff was very kind and hard working.
The beach is kept clean for guests and it is a very relaxed and safe environment for couples, families with children.
The pool was spacious but the chairs around where always taken.
Aside from these small details still a lovely place to enjoy your vacations.
VICTORIA BEACHCOMBER
Manager
09/25/2023 at 15:40
Dear Virginia,
We are delighted to hear that you overall enjoyed your stay at Victoria Beachcomber Resort & Spa. Having you stay with us is a real pleasure!
It is with much pride that each and every employee of the hotel serves you to his best to make your stay memorable.
Thank you again for your valuable feedback!
We hope to welcome you back very soon.
Warm Regards,
Marisa Marquet
Quality Assurance Coordinator
We are delighted to hear that you overall enjoyed your stay at Victoria Beachcomber Resort & Spa. Having you stay with us is a real pleasure!
It is with much pride that each and every employee of the hotel serves you to his best to make your stay memorable.
Thank you again for your valuable feedback!
We hope to welcome you back very soon.
Warm Regards,
Marisa Marquet
Quality Assurance Coordinator
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Visited in september 2023
Ottima posizione e ottimo servizio, più che buono il mangiare, non posso dire le camere non ho pernottato.
VICTORIA BEACHCOMBER
Manager
09/25/2023 at 15:30
Dear Brutus,
Thank you for taking the time to share your experience at Victoria Beachcomber Resort & Spa. We are thrilled to see that you had a great time with us!
We hope to see you again for a longer stay.
Best Regards,
Marisa Marquet
Quality Assurance Coordinator
Thank you for taking the time to share your experience at Victoria Beachcomber Resort & Spa. We are thrilled to see that you had a great time with us!
We hope to see you again for a longer stay.
Best Regards,
Marisa Marquet
Quality Assurance Coordinator
See the translation
(+++)Auch sehr wunderschöne und saubere Zimmer.
(+++++)fabelhaftes Essen, nette Bars und
(++)kleines, aber tolles Hausriff zum schnorcheln.
Einziger Punkt abzug:
(-) Die Möbel in den Zimmern gehören etwas erneuert, etwas alte Kästen, Betten und Balkontüren, allerdings ist das nur ein kleines Problem
Greetings from Victoria Beachcomber Resort & Spa and we wish to thank you for your feedback received through this platform.
Your various positive comments please us and have been shared with the respective teams.
However, it is with much regret that some of the experiences were not up to your expectations and wish to apologize for these. Guest’s feedbacks are really valuable as they allow us to improve our customer service in order to reach excellence.
We look forward to welcoming you again for your next journey in Mauritius.
Sincerely,
Marisa Marquet
Quality Assurance Coordinator