Results Hotel Flic En Flac

SEASTAR HOTEL

Hotel €€
4.4/5
14 review

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Avenue Nenuphar, Flic En Flac, Mauritius
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2024
Recommended
2024

Hotel located near the beach, with 21 spacious, comfortable rooms with balcony or terrace.

Just 200 m from the beach, this small hotel, carefully decorated in soft tones of beige, white and turquoise, offers the advantage of a central location, a stone's throw from most of the stores and restaurants, but in the quiet of a little-traveled street. Boosted by a friendly team always on hand to assist or suggest excursions (on-site reception), the hotel has just 21 spacious, comfortable rooms with balcony or terrace. The restaurant serves delicious local cuisine, and the rooftop lounge-bar is one of the city's nicest! Swimming pool, Jacuzzi.

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Members' reviews on SEASTAR HOTEL

4.4/5
14 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in september 2024
Very friendly and nice staff in this hotel with rooftop bar and pool. Good breakfast with changing options and also staying for dinner is worthwhile. The location is very central with beach and bars as well as a store in short walking distance. Private parking is available for free as well. Very reasonably priced and a good homebase for trips in the west and south. Bath is a bit small, but the large balcony makes upfor it. Be sure to befriend the hotels boss Suzie the cat.
Visited in september 2024
Avoid this place at all costs! We booked three nights here after reading the reviews and seeing the photos, which looked fantastic – what a huge mistake! The hotel is a complete scam, and the condition of the building is terrible. We arrived late at night, and since the hotel was fully booked, they gave us the last available room, which was damp, smelled awful, and even had bugs. There was a dead insect in the bathroom that looked like it had been there for months, and the whole place was filthy.

The next day, we requested to change rooms due to the disgusting conditions, but they refused, claiming the hotel was fully booked. I spoke to both the manager and the owner, asking how they could rent out a room in such a state. They apologized and said the only solution would be to switch rooms on the last day of our stay, leaving us to endure one of the worst hotel experiences I've ever had. Especially considering how much we paid per night, it was outrageous.

The owner even admitted that the room was in poor condition and said it would be closed until the issues were fixed. I informed him that we would be requesting a refund for the two nights, and he agreed. However, when we contacted the booking platform, they completely changed the story, blaming us for not using the air conditioning properly and claiming the bugs were "island wildlife." They even said the housekeeper was too short to notice the dead insect, so it wasn’t cleaned.

Unbelievable! This was the worst experience of my life. Be sure to check the attached photos for proof!
Visited in september 2024
Fue nuestro primer hotel en Mauricio y nos recibieron con un cocktail de bienvenida, estuvimos 3 noches y lo mejor sin duda fue la amabilidad del personal que te ayudan con lo que necesites sin dudarlo, el último día teníamos una excursión muy temprano y nos tenían preparado el desayuno para llevar, la playa esta a dos minutos andando y hay un montón de restaurantes cerca.
Visited in september 2024
Warty swojej ceny
Visited in september 2024
익스커션 하기에 딱 좋아요. 가성비도 좋고 조식도 맛있었습니다! 직원들도 친절해요.

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