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AANARI HOTEL & SPA

Hotel €€€
3.6/5
61 review

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Carte de l'emplacement de l'établissement
Pasadena Village, route côtière, Flic En Flac, Mauritius
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2024
Recommended
2024

Small hotel with good comfort offering spacious and well appointed rooms, two restaurants with flowered terrace

This small, comfortable hotel is located in the heart of downtown Pasadena, next to the Pasadena shopping mall, right in the middle of the hustle and bustle. For those who prefer liveliness to peace and quiet, it offers spacious, well-appointed rooms, two restaurants with flower-filled terraces, including a Chinese table, a fitness center, a bar, a swimming pool and a small spa practically perched on the roof with Jacuzzi, hammam, sauna and massages. Flic-en-Flac's public beach is just 50 meters away on the other side of the coastal road - sunbeds and umbrellas for hotel guests.

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3.6/5
61 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in september 2024
First the good:
When spoken to, the hotel at least seemed to be trying to find a solution to something. It was also positive that I was allowed to change rooms twice at my own request (due to noise). That's the only reason there are two rating stars instead of one star.

Now what needs to be improved:
The most serious point I found was the dinner, which was usually served cold, which was really a big disappointment. It was completely unnecessary and inconsiderate to serve the guests the cold buffet. Some of the dishes were elaborately prepared and you actually wanted to look forward to them. But most of the food was cold even at the beginning of the buffet time, which I personally asked different employees (of different ranks) about on different days.
Under no circumstances can the hotel claim that it was unaware of the problem. I don't just think that the food being left out cold is an outrage, I also see it as an attempt to persuade guests to pay extra for a meal a la menu. When I was complaining, I was offered the option of making a plate full and then having it warmed up in the kitchen; what I got myself into. The initially cold food was at least lukewarm; but never hot. It really spoiled my appetite, which is why at some point I only ate cold starters there and then went out to eat straight away. None of the employees spoken to there (more than six people over time) even made an attempt to get the buffet warm and keep it warm, even though I made it clear that this was a general problem, not just consisted of a single evening.
Given the cold food, it is all the more astonishing that drinks are charged very high prices; for example, 7 euros for a 0.5 liter beer.
I therefore definitely do not recommend that anyone interested in traveling book half board, but rather breakfast. But the breakfast was also very disappointing, as you can see in the pictures. The exact same, very limited selection was served consistently for over two weeks. 1 type of sausage, 1 type of cheese, butter. Some of the sausage was so rancid that I wouldn't even have given it to the street dogs to eat. I was forced to shop at the supermarket and bring a bag of my own things with me to the hotel breakfast so that I could at least eat normally and have a bit more variety.

In the bathrooms (I saw three different ones) there is always mold-like discoloration somewhere in the tiles. Unfortunately, the rooms weren't always swept and cleaned well, so that on some days I had black feet from walking barefoot in my room.

Overall, the stay at Aanari Hotel could be much nicer if the staff put more effort into providing hot food at the evening buffet, breakfast selection and room cleanliness.
Visited in september 2024
Juste magnifique avec des personnes exceptionnelles
Visited in september 2024
Nous avions dîner à cet endroit une soirée pendant notre séjour sur Flac en
Flac et on a passer un agréable moment , lieu très sympathique et chaleureux
Visited in september 2024
Le personnel est très agréable et peuvent nous conseiller sur mes activités et l'organisation de notre séjour.
L'hôtel est bien situé au bord d'une belle plage. Des tours opérateurs autour de l'hôtel avec location de voiture, un distributeur de monnaie de change et un arrêt de bus.
Des soirées animées !
Merci a Ram, Eric est tousb les autres pour votre sympathie ????
Visited in september 2024
Petit hôtel sympathique et pas cher. Ouvre aussi en bar restaurant

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