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Opinions GRAN MELIÁ COLÓN Sevilla
Members' reviews on GRAN MELIÁ COLÓN
4.6/5
39 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Antiguamente era el centro de atención de los toros. Coloquios inolvidables.
Habitaciones amplias, cómodas y bonitas.
Personal amable, profesional y de trato impecable.
Zona Level tranquila y con una decoración preciosa.
Una maravilla de hotel.
Voiturier, bagagiste et accueil au top !
Le bar, le personnel et le petit déjeuner niquel et l'hôtel est très bien placé.
Concernent la chambre celle-ci est fonctionnelle et agréable.
Will be back!
Sin duda resaltar el servicio del personal de cafetería y comedor. Buscaron todo tipo de opciones para ofrecerle al niño y adecuar su cena, todo ello fuera de carta.
Mil gracias, volveremos.
Recuerdos desde Bilbao
We booked five days for our honeymoon in one of the suites on the 7th floor including a big terrace and jacuzzi.
ROOM: the room was spacious and overall clean, in particular the bathroom was quite modern. There was some wear here and there, nothing terrible, but for a 5* at 1k€ a night (roughly) it’s probably deserving of some renovations. I shouldn’t have to call maintenance to extend the sunroof, and the toilet door shouldn’t jump off the rails.
HOTEL: the hotel’s location is fantastically central, and you’re in walking distance to many things the city has to offer. The Red Level lounge underperforms, it’s a small room with some drinks and so-so snacks. I see no reason to spend any time here ever other than while waiting for your room to be ready.
SERVICE: our room was turned several times a day, staff is always super friendly. A special shoutout goes to the really nice cleaning staff. When we had to call for maintenance or anything else the response was always prompt. My expectation for a 5* has been fully met here.
FOOD: we ordered breakfast via room service one day, and this was hands down the biggest letdown. For 15€ for a single avocado toast I expect better than a soggy slice of toast, it was inedible. Our complaint to this was never met with any response — absolutely not worthy of a 5*! The minibar is, as everywhere else, hopelessly overpriced, and makes you just not want to use it at all, what a shame. As for regular breakfast or the restaurants, we didn’t use those — and why would you? There’s so much amazing food in the area, go out and experience it!
AMENITIES: we really only used our private jacuzzi. We certainly enjoyed it, though it was visibly a bit older, and we had to call maintenance once due to the water level. But relaxing in it in the afternoon sun high above the city was a real pleasure.
All in all I’d say the hotel is a great choice and performs really well in general, though falls just a tad bit short for a 5* at this price point. We don’t regret staying here at all, though, and had a great time. The biggest shame is the really poor room service food, when enjoying breakfast on our private terrace would otherwise be a unique experience.
Special mention for Amanda and Ana from the Spa for the treatment my wife and I had . Just amazing ! Thank you
Beau choix de vins et prix honnêtes
Le service est excellent
Le service est aux petits soins !