PALACIO DE LOS PATOS * * * * *
Go there and contact
Star Palace of forty-two rooms well equipped with contemporary comforts and a relaxation area in Granada
Set in a19th-century palace in the heart of commercial Granada, this unit of the Hospes luxury chain successfully combines an early neo-classical decor with a more modern feel. Behind a grandiose, refined alabaster latticework, depth of field and transparent volumes reveal the nobility of large spaces. Inaugurated in 2005, the Palacio de los Patos, with its well-deserved 5-star rating, boasts forty-two rooms (standard, superior, deluxe, junior suite, suite...) meticulously decorated and equipped with contemporary comforts. Wooden parquet flooring, stucco work, mosaics, marble bathrooms (with shower or bath)... In addition to a reception worthy of the name, the Bodyna Spa & Wellness, a relaxation area, Los Patos, a restaurant serving cuisine based on the quality of regional products, and the Arabian garden with fountains and a hundred-year-old pomegranate tree, add to the plus points of this establishment. The only Achilles' heel to be pointed out is the fact that some of the mezzanine rooms are not very bright and are noisy in the mornings (as they are close to the service area), which should definitely be avoided when booking!
Did you know? This review was written by our professional authors.
Compare and book your accommodation PALACIO DE LOS PATOS
Members' reviews on PALACIO DE LOS PATOS
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Beautiful historic building, carefully renovated to deliver a modern 5* hotel. Rooms were great. Spacious, comfortable and well equipped. Lovely bathroom, with powerful shower and bath. Small but enjoyable spa. The steam room was especially good, huge amounts of steam. Relaxation pool with jets (not powerful enough for a hydromassage but fine for relaxing). Great room service & restaurant. Only missing a swimming pool and gym.
As a Marriott Bonvoy member, selecting hotels under its chain has always been our priority, as we know we can be assured of its quality and service. Unfortunately not this time. At check-in, we were told by the staff at front desk that Design Hotel Group is just an “associate” with Marriott and does not recognise the Bonvoy membership status (even Titanium status means nothing).
I wonder if this “association” with Marriott is simply for luring Bonvoy members to stay. No upgrading of room (reason being not available, wonder how true that was), no complimentary breakfast, they don’t even have the membership number on file, and told us to fill in the form!
5-star grading comes with a 5-star expectation. Instead of focusing on what their guests require and how they could make the stay more comfortable, they were more interested to get our credit card for authorisation at check-in. That was the first thing they asked for, normally this is done at the end of the check-in procedure in hotels.
Standard of the room - The faucet at the vanity sink is loose, mixer at shower is faulty with intermittent very hot and very cold water, air-conditioner not working-had to cool down the room with a fan!
Very disappointed with the poor service and attitude of the front desk staff (maybe we didn’t look “rich” enough for them).
Definitely not the hotel for Bonvoy members.