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HILTON GARDEN INN NEW ORLEANS CONVENTION CENTER * * *

Hotel €€
3.5/5
20 review

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1001, South Peters Street, New Orleans, The United States Of America
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2024
Recommended
2024

The Hilton Garden Inn New Orleans Convention Center is a modern hotel located just one streetcar stop from the Old French Quarter and the casino. It's also just a few minutes' walk from the New Orleans Ernest N. Morial Convention Center. Rooms are elegantly decorated and equipped with flat-screen TVs, microwaves, mini-fridges and free Wi-Fi access. Suites offer a separate living area and sofa bed. Breakfast is available at an additional cost. Parking is available at an additional cost. The hotel is conveniently located close to the city center, sights, restaurants and bars. It also offers easy access by car.

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Members' reviews on HILTON GARDEN INN NEW ORLEANS CONVENTION CENTER

3.5/5
20 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in february 2024
Front desk Trey and her associates were super kind and stayed calm during the craziness of Mardi Gras. Waited 2hrs for my room because they were sold out the night before. They were pleasant and never took their stress out on the guests!!! I would stay here again in a heartbeat! Clean room, great location for an overnight trip like mine.
Visited in february 2024
We had a stay of 5 nights this hotel only cleaned our room ONCE. Today we went sightseeing at 8:50 am and returned to the hotel room at around 3pm where they started cleaning rooms on the third floor. We asked if we could have 30 minutes to relax before we left they said they would give us 20 minutes (they wrote our number down). We put a 20 minute timer they opened our door within five minutes. They apologized and closed the door. We ended up staying in the room for a max 10 more minutes and left. We returned to the room at 9pm the beds were still not made. The days prior we made several complaints and asked for them to clean our room and they didn't In addition to DIRTY STINKY towels, a phone that doesn't work and a HALLWAY phone that doesn't work. AND rushing to the restroom our key card's stopped working so we ran back to the receptionist to get new ones. We had to ask for more towels by the receptionist. No I do not recommend this especially being a Hilton card owner? No cleaning service.
Visited in february 2024
Great place to stay when cruising out of New Orleans.
Visited in february 2024
Came out of town from Texas for a business meeting. Called ahead for a late arrival as it’s an 8 hr drive here. Got in around 11:40pm and tried using my credit card for incidentals and it kept getting declined(fraud alerts). Couldn’t get my card company on the phone and the man at the front desk wasn’t exactly rude but he surely didn’t give two craps about my card declining. I told him I could come down in the morning as I was tired after the 8 hr drive and I’d get this resolved. He wouldn’t not take that answer and would not give me my room. Had to call and get my wife on the phone to give a card number at midnight. I would only assume that because I’m a white man in New Orleans that’s why he was not willing to help as him and the other woman at the desk laughed at my situation. Will never visit this location again! Beyond frustrated with the front desk help…

Rooms were decent but expected more from a Hilton.
fute_42025
Visited in september 2015
Value for money
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Cleanliness
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Énorme hôtel correspond aux standards de la chaîne. Prix attractif sur internet mais attention le wifi est payant et très cher, le parking également. Il est juste à l'extérieur du quartier français (on y va à pied) au bord du Mississippi.

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