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HYATT CENTRIC FRENCH QUARTER NEW ORLEANS * * * *

Hotel €€
3.6/5
24 review

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800, Iberville Street, New Orleans, The United States Of America
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2024
Recommended
2024

The Hyatt French Quarter Hotel is a modern, elegant establishment. It offers easy access to many of the city's sights, such as Jackson Square and the Audubon Zoo. Rooms are modern and well-equipped, with flat-screen TVs, mini-refrigerators and Keurig coffeemakers. Some rooms also feature a shared balcony or separate living area. The hotel offers an outdoor pool, gym, business center and meeting space. Guests can also enjoy a regional restaurant, a relaxed café and a trendy bar on site. Wi-Fi is free, but breakfast and parking are charged. The hotel has disabled access and air conditioning.

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Members' reviews on HYATT CENTRIC FRENCH QUARTER NEW ORLEANS

3.6/5
24 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in march 2024
Great hotel. Sure, can get noisy because close to Bourbon St, but that's expected. Great service and good food too
Visited in march 2024
Bath Tub at room 350 is rusty. Carpets are very dirty and not vacuumed at all. Front office staff has an attitude. I was given 4 welcome drink vouchers due to stay with party of 4. I presented at the bar and order 2 starters and 4 cocktails. Server brings the bill and I can see they charge for all the drinks. I asked, what happened to my vouchers. Server tells me they are only for soda and beer. Asked him why he has not told us before? He said it was front offices responsibility to explain. I go to front office lady gives me an attitude and telling me I need to go back to the bar to file a complaint. Long story short I ended up paying $80 extra for supposed to be free drinks. W Hotel, Ritz Carlton, Waldorf Astoria, AC Marriot and Westin are much better places and cleaner. This hotel is not quiet at all by the way.
Visited in march 2024
The hotel is located in a central location, but the service was downright awful. The checking-in process was terrible as the rep behind the counter couldn’t even acknowledge my family and brush us off when we had questions. Our room had a shower faucet problem with low water pressure and it took the two days to fix.
Visited in march 2024
Not a hotel that I would recommend. The reception staff are not very helpful or friendly. We had to wait 4.5 hours for our room to be ready as we didn't want to pay 50 dollars to check in early for a room that was ready. They also charged us for the accommodation despite it already being paid for by our travel agents so we have now been charged twice. I was told by reception that the bill would be refunded but we got charged so not very honest either. We now have to wait for our travel agents to sort this out. Being a pensioner it's not ideal to pay for something twice. Just hope the Manager is going to be helpful in sorting this out.
Visited in march 2024
Great place to stay! Centrally located and the staff has been great!

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