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THE CLAREMONT HOTEL CLUB & SPA

Hotel • €€€
4.4/5
• 18 review

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41 Tunnel Road, Berkeley, The United States Of America
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+1 800 551 7266
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2024
Recommended
• 2024

Luxurious accommodation in the city of Berkeley. In clear weather you have to go on the terrace to take a drink and admire the view.

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Members' reviews on THE CLAREMONT HOTEL CLUB & SPA

4.4/5
18 reviews
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Value for money
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Navpreet A.
Navpreet A.
Visited in january 2024
Kirsten at the front desk in the club is the best! So kind and courteous!
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W H.
W H.
Visited in january 2024
Most of the employees have encountered are great
Others snobbish, project
Prejudice attitudes I had 2 make a complaint to management about a particular incident
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Jing L.
Jing L.
Visited in january 2024
We just got back from our one night stay at the Claremont Club & Spa, celebrating the New Year. The experience was horrible. I could not wait getting out of that room to get home. Is it really a 4-star Fairmont Hotel? The price is definitely there but neither the hardware nor the software matches the star rating. The room is small, old, smelly with paint chipped and stains on the couch/chair and on the wall. It's just not inviting at all. The sound insulation was terrible with the noise coming either from the hallway or from upstairs. Spa seemed to be separate from the hotel. One cannot charge it to the room and the service was inconsistent. My husband had a great massage but mine was like chicken scratch. The room service people were the highlight of the stay. They were nice and friendly but our room was missing a bath robe and slippers. The food at the Limewood restaurant was not bad but definitely on the heavy side. The dinner does not come with bread, which did not surprise me nowadays. However, the only bread one can order was the rolls with bone marrow spread. I noticed on the menu that there was one dish coming with sourdough. So I asked our waiter if we could get some sourdough bread. His response was curt: "No, you can't". And when I asked for some fresh pepper and salt, our waiter brought out salt and pepper shaker bottles. For a restaurant like this, I consider both behavior unacceptable. Needless to say, we won't come back.
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