RUSH CREEK LODGE AND SPA AT YOSEMITE * * *
Holiday residence
•
€€€
2024
Recommended
•
2024
A 143-room hotel complex, located at the entrance to Yosemite Park, which is a good base camp for families
This hotel complex located at the entrance to Yosemite Park is a good base camp for a family retreat. It has 143 comfortable rooms, an information desk to organize your day (hiking, fishing, rafting, biking...), a restaurant that serves hearty cuisine, a game room (pinball, baby field hockey, billiards...), the classic gas barbecue for smores, a Yosemite-themed spa, and everything is organized around three heated pools.
Did you know? This review was written by our professional authors.
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Members' reviews on RUSH CREEK LODGE AND SPA AT YOSEMITE
4.3/5
21 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Our boys loved the place and enjoyed playing on the playground and in the playroom. The pool and family spa were also a huge hit.
We had booked 3 nights but chose to stay an extra night. By the way, the employees were really nice and very helpful.
The food in the restaurant was good, although a little bit expensive. In return, there was s'mores event every evening.
The warmest recommendations from us.
- Location for a multi-day trip in Yosemite and surrounding areas (the valley one day and Tuolumne Meadows on another).
- Amenities in one location: nicely stocked general store, pool, hot tub, spacious rooms, games and activities for kids and adults, bar and restaurant.
Cons:
- Lack of other amenities for a hotel that seems to market itself as a luxury resort. No water bottles, no shaving kit, no washing machine detergent. It seems like they rather you purchase things from their general store than provide these things for free.
Which in turn leads to other methods they try to squeeze some more money from you, like at their restaurant. We ordered the poke tuna bowl, and the waiter asked if we wanted rice. What they don't disclose is that the rice is a $5 "side" which is a plate of plain basmati rice.. This happened twice on two different nights with two different waiters.
- Staff attitude. Either from a lack of training or an overall culture that leads to bad service. This is the biggest thing holding this hotel back from a better rating.
Example of bad service:
- When checking out, the front desk claimed that we had a breakfast buffet when we did not. After reviewing something on the computer, the staff member just said you're all set. No apology for the mistake. And no, thank you for staying multiple nights at the hotel. You know, the usual spiel any hotel instructs their staff to say. Whether it's genuine or not, it's just to be expected. The lack of hospitality reinforces my view of the staff's attitude.
- We had dinner reservations at their restaurant and when we arrived at that time, we couldn't be seated for another 20 minutes. The host's attitude was pretty aloof/laissez faire and gave us a non-apology.
Except for a few staff we interacted with, their general attitude is that they would prefer doing anything other than what they were currently doing and generally indifferent. If this were the attitude of a government worker, then that would be expected, but they're in the service and hospitality business in a hotel for leisure that touts itself as a fun and "sophisticated" (their words) resort.