Results Hotel Floriana

GRAND HOTEL EXCELSIOR * * * * *

Hotel €€€
3.9/5
78 review

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Great Siege Road, Floriana, Floriana, Malta
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2024
Recommended
2024

This establishment, which belongs to a major international chain, nevertheless offers affordable prices. Its advantages: being a few hundred metres from the entrance to the old town, offering all the comfort of a 5-star hotel with spacious rooms, suites up to 70 m2, large bathrooms, terraces overlooking the sea with sometimes impressive views, especially on the upper floors, and having two very beautiful swimming pools (outdoor and indoor) and direct access to the sea with a mini private beach. Another asset is the pantagruelic buffets, served in an open space with a view of the sea. Not to mention the open access saunas and the many cafés dotting the leisure areas. All these reasons make it a success with a large number of customers from all over the world, but it sometimes produces some traffic jams in the elevators. Also accessible for people with reduced mobility.

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Members' reviews on GRAND HOTEL EXCELSIOR

3.9/5
78 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in october 2023
Super hôtel avec un personnel très à l écoute de nos demande
Merci
GRAND HOTEL EXCELSIOR
GRAND HOTEL EXCELSIOR Manager
10/17/2023 at 12:14
Dear esteemed guest, I would like to thank you for taking the time to review your stay at The Grand Hotel Excelsior. Looking forward to welcoming you back in the near future. Thank you once again. Kind regards,
Abir
Guest Relations Executive
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Visited in october 2023
L’hôtel a vraiment vécu et ne mérite plus ses étoiles. Tout est usé, vieillissant et vient d’une époque où les choses ont mal vieilli. Il y a un petit côté croisière s’amuse qui peut être charmant au début mais dont on se lasse vite.
Le personnel n’est pas suffisant à l’accueil en permanence débordé.
Le petit déjeuner (copieux) n’est pas agréable car il y a beaucoup trop de monde dans une salle surchargée et bruyante.
Les prix pratiqués eux sont toujours ceux d’un 5 étoiles et c’est beaucoup trop cher pour ce que c’est.
GRAND HOTEL EXCELSIOR
GRAND HOTEL EXCELSIOR Manager
10/17/2023 at 12:08
Dear esteemed guest, I would like to thank you for taking the time to review your stay at The Grand Hotel Excelsior. Looking forward to welcoming you back in the near future. Thank you once again. Kind regards, Guest Relations Team
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Visited in october 2023
Absolute disaster of a hotel!!!
Receptionist that barely speak English
50 e refundable deposit in a 5 star hotel it’s total joke .
No privacy glass balcony
Very dated rooms
Breakfast with instant coffee pots in 5 star hotel it’s unacceptable !!!!!!
GRAND HOTEL EXCELSIOR
GRAND HOTEL EXCELSIOR Manager
10/17/2023 at 12:07
Dear esteemed guest, I would like to thank you for taking the time to review your stay at The Grand Hotel Excelsior. Looking forward to welcoming you back in the near future. Thank you once again. Kind regards, Guest Relations Team
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Visited in september 2023
This is not a 5 star hotel at Best 3 star.
I'm sure it was in its day, but it is in need of total refurbishment.
GRAND HOTEL EXCELSIOR
GRAND HOTEL EXCELSIOR Manager
10/17/2023 at 12:07
Dear esteemed guest, I would like to thank you for taking the time to review your stay at The Grand Hotel Excelsior. Looking forward to welcoming you back in the near future. Thank you once again. Kind regards, Guest Relations Team
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Visited in september 2023
Honnêtement, je suis sûr qu’il existe de meilleures options d’hébergement à La Valette. Nous sommes revenus de notre vol tôt le matin et avons demandé s'il était possible d'obtenir notre chambre plus tôt, mais le service que nous avons obtenu était dédaigneux et mauvais. Après cet incident, nous avons demandé à parler au directeur, mais nous n'avons jamais eu de nouvelles de lui tout au long de notre séjour de 3 nuits. Notre chambre était très grande mais démodée et l'emplacement n'était pas aussi proche de la vieille ville que nous le pensions.

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