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THOMPSON MADRID

Hotel €€€
4.2/5
22 review

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Place del Carmen, Madrid, Spain
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2024
Recommended
2024

Hotel in the heart of the capital, with 174 rooms and suites and three dining areas

The Thompson opened its doors in 2022, marking the arrival of the first Thompson hotel (Hyatt Group) in Europe. The chain, known for its luxurious hotels, offers here a version of the chic stay with a Spanish accent. Right in the heart of the capital, the hotel welcomes you in a modern architectural setting inspired by Iberian culture, and works with a number of emerging local artists to showcase fashion and art. You'll find 174 rooms and suites, as well as three dining areas, including a hidden speakeasy-style bar.

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Members' reviews on THOMPSON MADRID

4.2/5
22 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in march 2024
Excelente servicio de Francisco en el lobby bar, un trato inmejorable
Visited in march 2024
Experiencia Fantástica, un gran hotel, decoración, amenities, materiales, cama, almohadas, habitación impecable, atención personalizada, trato y servicio excepcional. La ubicación es genial en pleno centro de Madrid y a un paso de Gran Vía (2' andando), pero con mucha más tranquilidad.
Un gran equipo al frente, en especial queremos agradecer el trato y la atención y recomendaciones de Sandra (concierge) que se desvivió por nosotros y también de Mario en recepción. Ganas de repetir y de encontrarnos de nuevo con vosotr@s.
Volveremos pronto!!
Visited in march 2024
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Visited in march 2024
Exellent service !!
Visited in march 2024
This is my second time staying at this hotel and it was very disappointing this time. The hotel is very nice rooms are modern but that is all. Front desk girls are horrible I’m not sure how a 5 star hotel would put these girls at their front house to treat paying customers like these. They are very rude rarely acknowledge you. I have never been treated so poorly in a 5 start hotel. I had dinner at the restaurant and it also went downhill since last year. the food was horrible very bland. We had to send out plates back 3 times. The brought the wrong order twice , a complete mess. For over $400 a night there is so many hotels in Madrid were you can stay were you’re going to be treated so much better.
This is a bad 4 star hotel at best.

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