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Opinions ORFILA Madrid
Members' reviews on ORFILA
4.3/5
9 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in march 2024
Hola, la atención en el hotel de 10. Pero para gestión de temas administrativos pésimo.
El Señor Bruce es de trato distante, no agradable y poco resolutivo.
Envíe una solitud con comprobante de pago y me llamó a tratarme de forma displicente.
La atención al cliente debería ser prioridad.
El Señor Bruce es de trato distante, no agradable y poco resolutivo.
Envíe una solitud con comprobante de pago y me llamó a tratarme de forma displicente.
La atención al cliente debería ser prioridad.
Visited in march 2024
Service was excellent, reacting to every request including making reservations for restaurants. Location was also great.
The room, while beautiful, gets a slightly lower score (and brings the whole score down), as the air conditioning did not work well. In fact, the default when coming into the room for check-in was an extremely warm 26+ degrees Celcius, which was unpleasant. Even putting it down the whole night at the lowest temperature, the room was still warm. The shower was extremely complicated to use, which made no sense, with multiple buttons and handles and the water pressure was very soft.
I would not stay there again for those reasons as rooms and comfort are most important to me, which is a pity as the service and location was great.
The room, while beautiful, gets a slightly lower score (and brings the whole score down), as the air conditioning did not work well. In fact, the default when coming into the room for check-in was an extremely warm 26+ degrees Celcius, which was unpleasant. Even putting it down the whole night at the lowest temperature, the room was still warm. The shower was extremely complicated to use, which made no sense, with multiple buttons and handles and the water pressure was very soft.
I would not stay there again for those reasons as rooms and comfort are most important to me, which is a pity as the service and location was great.
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Visited in february 2024
A perfect jewel-box of a hotel. Small but every service imaginable is available. The restaurant is Michelin-worthy, and the rooms and public spaces are impeccably appointed and maintained. The staff could not possibly be friendlier or more helpful. The cozy bar off of reception is perfect for an after dinner drink.
Visited in january 2024
He disfrutado de un brunch fantástico, de 10
Visited in january 2024
Lugar agradable!
Visited in december 2023
Отель находится в прекрасном и тихом районе, недалеко от улицы бутиков и хороших ресторанов. Нам очень понравились завтраки. Все очень вкусно и изысканно. Из минусов напор в душе - он был слабым. Каждый вечер нам клали шоколадки и крем с мятой для ног, это было очень мило.
Visited in december 2023
Hemos estado estos días de puente en Madrid y el hotel nos ha encantado tanto como el servicio que nos han ofrecido, superando en todo momento nuestras expectativas. El edificio es precioso, el lugar tranquilo y bien situado, y los desayunos fantásticos. Sin duda recomendable. Por añadir una sugerencia, disponer de cargador para coche eléctrico.
Visited in august 2020
Décor qui aurait besoin d'être rafraichi et modernisé. Repas très agréable
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