Opinions PALAZZO BAJ Rome

I am not recommending this property. You pay the price of a 5 star hotel and get 2 star.

The guesthouse is located in a dirty old building that does not feel safe at all! The city view is a petrol station, so close you can’t open window as the rooms are located on mezzanine level according to manager but reality it is a street level so everyone can see you in the room. The noise is so horrible that forget about opening windows.
I have booked a superior suite which turned out to be a small room.

I have asked several times a house keeping person when will I see manager and all I heard was maybe she will be in tomorrow.

When I complained to a manager (who does not exist in my view) through platform I booked the room, the manager got back to me saying she has provided a cot for my baby (which I did not ask for), that there were noise complaint about my baby etc. Of course, baby laugh & talk etc. and I have booked a superior suite which in my view should have a kitchen not a sharing kitchen. This place is so small that even if adults are talking you will hear them.

The daily baked good have not been changed for 2 days and they were some horrible pastries from the plastic (I saw them stored in the fridge).

The only good thing about this place is a location - close to everything, otherwise this place should be re-advertised and offered for half price. Definitely not worth the price they offer this place for.

Please see my photos with the view from the room, entrance, outside the building and decide for yourself.

Stay away, stay away!

Camere arredate con gusto! Personale disponibile e professionale

Bellissima ma soprattutto pulitissima camera in questo palazzo storico di Trastevere. Comodissima x raggiungere il Circo Massimo.. Il plus di Palazzo Baj è la zona comune a disposizione dei clienti dove si può bere un buon caffè e assaporare torte e snack.. Tutto completamente gratis. La proprietaria molto disponibile aveva già preparato la camera al nostro arrivo alle 11.. . Quando torneremo a Roma sicuramente torneremo qui. Meglio di così..

Over hyped views for a set of apartments on the first floor. That said, lovely rooms in a perfect location. Sound proof windows so no issues with sound or light. Honestly appreciated the hands off reception, felt more like an ad hoc apartment than a hotel but with amenenties of a hotel, and when we needed it always had instant help on the phone. Would stay here again.

The best place to stay in Rome! My recommendations

11/10!!!!! I wish I could stay longer here to continue enjoying the wonderful experience and location. I adored this guesthouse. It's a fantastic place to walk around the city and enjoy the amazing food all around. Our contact with Laura was also seamless and she was extremely helpful and oh so kind. I'm looking forward to returning to Rome and staying here again!

We had a fantastic experience at Palazzo Baj, it's a beautiful property and very clean. The location is excellent in Trastevere surrounded by great restaurants and bars. Laura couldn't have been more helpful and guided us on the best restaurants to eat at. We will definitely stay again when we return to Rome!

My only criticism would be that the room lacked a full length mirror but other than that everything else was great!

Never saw Laura for all 3 days we were there, until we checked out.
No one there to advise us on the 3 recommended Breakfast cafes, where to go for dinner etc.
No city views, just the street.
Traffic noise kept us awake all night.
Buffet of cakes was stale and never replaced.
Never told us the Chauffeur driven Mercedes was a mini-bus.
Very disappointing for the money as we feel we were duped.

Fabelaktig opphold i fantastiske omgivelser. Midt i hjertet av Roma. Spisesteder i umiddelbar nærhet. Mye trafikk på veien utenfor rommene, men det var ikke plagsomt. Rommene var godt isolert. Laura og rengjøringsassistent holdt hus og rom rent og ryddig. Tor Steinar

Την ώρα που τροχοδρομουσε το αεροπλάνο μας ζητήθηκαν τα στοιχεία μας για την κράτηση. Ενώ ήταν κλεισμένο 3 μήνες πριν. Δεν είχε παντζούρια το παράθυρο. Αράχνες μεταξύ τοίχου και ταβανιου. Κατά τα άλλα κοντά στην πόλη

If you don't go the hotel route - this is the way to go. Extremely clean, modern, amazing location (even if you are on the ground floor) and recently updated soundproof windows. What makes this place is Laura the host. Chatting with her every morning was the best. Wish her much success in running this place. Would definitely come back.