Results Hotel Miami

GRAND BEACH HOTEL

Hotel • €€€

3.1/5

• 25 review

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4835 Collins Avenue, Mid Beach, Miami, The United States Of America

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+1 877 538 8666

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2024

Recommended

• 2024

A beautiful modern luxury hotel, 15 minutes from South Beach. Bright rooms and design, beautiful swimming pools, great fitness room, impeccable service. Only the restaurant is quite average. For the rest, everything is perfect. A good address.

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From US$300 for a suite.

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Members' reviews on GRAND BEACH HOTEL

3.1/5

25 reviews

Value for money

Location

Cleanliness

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Service

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Ana T.

Visited in march 2024

Have an upcoming stay at this hotel under Gent Gallaj( non refundable) and I’m mortified at the reviews. Truly in shock at the stories and pictures. Adding 5 stars for the time being as I have not yet visited the hotel myself.

Rob

Visited in march 2024

Last day check out, breakfast bill had a line item of suggested gratuity of $9.90 ? I have seen where gratuity added line item on checks before, so I deducted the $9.90 of suggested and added my own tip. AT CHECK I NOTICED NOT ONLY DID THEY ADD THERE SUGGESTED TIP, BUT ALSO MY ADDITIONAL TIP. I questioned the bill on check out and showed them a picture of the receipt, and they adjusted accordingly. 12 days later, the added charged was charged to my card. The checkout clerk was very nasty on check out, everything else was nice, but check your bill, place will scam you

Chaja G.

Visited in march 2024

I am extremly dissapointed with the service!
I was chraged for drinks in the lobby although I did nto have any!
The worker told me that they will match the signature and transfer back the money as soon as possible. A half a year later I have NOT received the money! I emailed them several times, but they just ignored the email!!!
This is called stealing!

Harold B.

Visited in march 2024

❤️

Mendy F.

Visited in march 2024

First I want to start that we have stayed at this hotel around 12 time within the last 4 years.

The grand beach hotel in miami beach has deteriorated.

The rooms are less of a 4 star hotel experience and more like the side of the road motel.

Our room didn't have working hot water. And took about 15 minutes for them to answer the phone and send someone. The sheets had dirt, there were holes in the shower wall from what seemed a tub to shower conversion, the fridge had dirty goo in it. The mirror had a crack. The mini fridge was just dumped in place and on a slant while the cabinetry had cracked wood, one of the hotel elevators have been out of service since Christmas and they manage to clean elevators 12pm when it's most needed, being left with one elevator which than takes about 10mins to travel.up or down unless you want to use the stairs.

We have spoken the the manager Kenner, and he has switched our room. Which had less of the issues mentioned. But here to, the toilet was constantly running water and we had to open the tank to fix the chain to flusher for it to work properly.

The owner or whomever might have some well written rebuttal to this review but ultimately we will no longer be staying at this hotel again until there's a significant overhaul.

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