Results Hotel Marathon Key

HYATT PLACE

Hotel €€
3.3/5
14 review

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1996, Overseas Highway, Marathon Key, The United States Of America
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2024
Recommended
2024

A beautiful modern hotel with all the Hyatt chain standards. The rooms are spacious, comfortable, equipped with flat screen, minibar and bathroom.

The hotel also has a good grill restaurant and two beautiful swimming pools, but we regret that they close at 22 p. m., because when it is hot, you will be able to relax until an hour… But the security officer is not kidding with the regulations. You have been warned. Apart from this small caveat, this hotel is a good plan and you will enjoy its situation by the water and the beautiful white lighthouse nearby.

Did you know? This review was written by our professional authors.


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Members' reviews on HYATT PLACE

3.3/5
14 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
Hello, could you please answer to my emails?
I've been sending a few ones for more than a month now and nobody answered.
Thanks,
Marion CHAPELLE FLORES
Visited in april 2024
We were moved to the sister hotel, which was lovely and very close by. Only one niggle, our balcony over looked the pool. Unfortunately, people were still in the pool at 9.00 p.m.
Visited in april 2024
Let me start by saying that hotel is a nice place. It would have been my perfect getaway for two days, I really needed to rest but that didn’t happen so I went fishing in the morning came back around noon took a shower and went to sleep, 10 minutes after I can hear, chippy hammers banging on the wall and God knows what else all day, the hotel is on the construction and my room seems to be next to it, OK sometimes you gotta be understanding I went out for a late lunch came back. The next day was the same thing. Now I’m home and I see that I got charged $110 with $.50 and when I call that is the hotel fee Taxes and use of the parking lot. I wish that somebody would’ve said that there was a construction or that I was put on a different room so for the reason, I did not have a great experience.
Visited in april 2024
When we arrived, a very unprofessional, rude and dismissive guy told us that they had no room for us and our reservation was canceled. Blatantly lied, claiming that he couldn’t get a hold of us by phone, text or email. (24 hrs earlier I received an inviting text message from them saying they couldn’t wait to see us the next day). We were provided with a very inconveniently located substitute hotel, which was a nuisance ( to say the least) while traveling with my 90 year old mother, but this complete and total lack of customer service skills and disregard for guests is just unbelievable.
Visited in april 2024
We had a great stay. Very pleasant and accommodating staff. Clean and recently updated rooms with easy parking.

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