HYATT PLACE
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A beautiful modern hotel with all the Hyatt chain standards. The rooms are spacious, comfortable, equipped with flat screen, minibar and bathroom.
The hotel also has a good grill restaurant and two beautiful swimming pools, but we regret that they close at 22 p. m., because when it is hot, you will be able to relax until an hour… But the security officer is not kidding with the regulations. You have been warned. Apart from this small caveat, this hotel is a good plan and you will enjoy its situation by the water and the beautiful white lighthouse nearby.
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Members' reviews on HYATT PLACE
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
This is billed as a resort, but it is really just a hotel near the water. No real beach access. When they make up the room they don't replace the pool towels. You have to go to the front desk.
NOT A RESORT. They charge for parking, resort fees, no free breakfast. I would recommend looking around before booking here
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On the night of March 25th, 2024, while my wife was at the resort pool, she encountered a member of the night security staff. His behavior was completely unacceptable. Not only did he rudely ask my wife to leave the pool area, but he also made offensive remarks implying that she might be a foreigner who couldn't speak English like the other guests.
Despite promptly reporting the incident to the night manager, no appropriate action was taken, and there was a lack of follow-up. Additionally, there were multiple witnesses to this harassment, and there are videos capturing this behavior.
Such behavior is not only unprofessional but also deeply troubling. Every guest deserves to feel safe and respected during their stay
Flow up: Later in stay, the night pool access was completely shut off in which guest who dined at the restaurant are required to go through a side door from the parking lot in construction zone, there were people out by the dumpster and super sketchy, this place has no idea how to run a hotel. We are from south Florida and stay in the keys quite a bit, much better options, do not stay here.