Back to plant data sheet HÔTEL CARAVELAS

Opinions HÔTEL CARAVELAS Madalena

Members' reviews on HÔTEL CARAVELAS

3.9/5
18 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in march 2024
Muito boa recomendo gostei muito
Visited in march 2024
Tentei reservar 3 noites no Hotel Caravela e o atendimento deixou muito a desejar. Liguei a questionar pela disponibilidade para x datas ao que me foi me dito que podia avançar com a reserva. Disse que tinha um voucher da odisseias para duas noites e gostava de pagar mais uma noite. A partir desse momento, o atendimento mudou drasticamente. Foi me dito que não tinham parceria com a Odisseias, o que não compreendi porque no site estava presente o Hotel. Pediram então para enviar e-mail com os dados do voucher e as datas pretendidas para tentarem resolver a situação. Responderam ao e-mail enviado, minutos depois, a informar apenas que não tinham disponibilidade nas datas solicitadas. Não compreendi o e-mail pois já me tinham dito que havia disponibilidade. Entrei novamente em contacto e o que a Sra me disse foi que um grupo contactou o hotel no espaço de tempo que se seguiu e aceitaram a reserva. De facto é uma situação lamentável e incompreensível pois se não havia disponibilidade para um único quarto, também não haveria para alojar um grupo. Com isto, deixo o meu desagrado pelo falta de honestidade dos profissionais que deviam ser a cara do Hotel ao desempenhar um papel de confiança e respeito pelos hospedes. Perderam um cliente e certamente irão perder muitos mais se mantiverem esta postura.
Visited in february 2024
Bom Hotel com um excelente pequeno almoço perto da gare marítima da Madalena.
Visited in february 2024
Estivemos 5 dias , Staff muito prestável, quarto agradável, pequeno almoço, com muita variedade,e gostoso,vista para o porto, adoramos .Um especial agradecimento para a recepcionista Sonia Recomendamos .
Obrigada
Visited in february 2024
AMAZING front line workers here: the mainstay of the hospitality industry. The front desk staff sorted my coffee maker ( my clumsy know how) politely. The coffee machine in the room was a great welcome. The breakfast was great and varied. My room is superb. Over the road from the ferry- so handy. A cafe 2 mins thro back of the hotel called Palella I think was amazing. Soup and main dish are really inexpensive. So the location is great. A super hotel
Visited in february 2024
Óptima localização. Hotel razoável com pequeno almoço razoável.
Visited in december 2023
Simpatia dos trabalhadores
Visited in november 2023
Correu bem, é o que promete ser.
Visited in november 2023
Very old and dated, the corridor and room had a bad smell. Not sure how this is a 4 star hotel. Maybe in the late 90s it once was. I wouldn’t stay here unless you’re taking the ferry early the next morning.
Visited in october 2023
Hotel liegt direkt am Fährhafen und am Stadtzentrum. Mehrere Restaurants, Cafés und Geschäfte sind fussläufig erreichbar. Die Zimmer sind ausreichend groß und sauber, aber etwas in die Jahre gekommen. Schöner Pool. Die Bar ist ungemütlich und lädt nicht zum Verweilen ein. Das Frühstück ist Massenanfertigung. Der Kaffee hat nicht geschmeckt. Nur 1 Toaster, der kaum funktioniert. Aber der Kuchen und das frische Obst waren lecker.
Visited in october 2023
Quartos limpos. Bom pequeno-almoço, com variedade, quantidade e qualidade.
Visited in october 2023
Overall was good since it was one night due to bad weather. The only negative side was not having Wi-Fi in the bedroom. Power went off and a couple floors were left without Wi-Fi. I did asked to be moved and was told by the receptionist that was not possible due to a flight coming from Santa Maria via Ponta delgado to Pico at 10pm. Did I believed her? NO, bc all flights were cancelled in and out due to high winds and the reason why we had to stay there.
Besides that, Sonia and Brenda were fantastic helping us out !
Visited in september 2023
É de 4* mas algumas coisas. . . O staff muito simpático, atencioso, disponível. Pequeno almoço razoável
Visited in september 2023
Payed €130 for a room. AC was not working, there was no view from window. Breakfast was ok but not great. Price/quality-wise not worth it. Location is close to the harbour which is nice. Bathroom was clean and shower nice and warm.
Visited in september 2023
Simplesmente adorei ????
Muito limpinho
Staff super atencioso e simpático
Pequeno almoço, que mais parece almoço ????
Comer à fartura com pão ,bolos, frutas, café, sumos, e muita variedade de outras coisas boas!
Prometo voltar, se a vida me permitir também.
Tavira/ continente
Visited in september 2023
Etwas in die Jahre gekommen (Badezimmer Armaturen). Aber gutes Hotel. Frühstück sehr gut und nette Mitarbeiter. Mitarbeiter an der Rezeption weniger nett. Sauna und Fitness mit Buchung und Aufpreis (**** Hotel??). Schöner Garten mit tollem Pool. Lage zentral.
Visited in september 2023
Hotel bem situado, pertinho do porto. Pequeno almoço agradável.
Visited in august 2023
Bizar goed ontbijt.

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3, Rua Conselheiro Terra Pinheiro, Madalena, The Azores
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