ZANZIBAR SERENA HOTEL
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Beautiful 5-star luxury hotel with 2 restaurants and a pool bar by the pool, offering all kinds of activities.
This 5-star luxury hotel by Serena Hotels is made up of two renovated old Swahili houses on Stone Town's waterfront. Livingstone is said to have stayed in one of them. It escapes the tourist hustle and bustle, which is no mean feat. The rooms, all with balconies, face either the ocean or the garden. Luxury and classic refinement are evident on every floor. The hotel is intimate and exudes serenity. It boasts two restaurants (one of which is rooftop) and a pool bar by a marvellous swimming pool in front of the beach.
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Members' reviews on ZANZIBAR SERENA HOTEL
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Petit déjeuner possible dans la chambre
Personnel agréable
Mais
Pour le repas en demi pension du soir vendredi 10 mars 2023
Serveur désagréable, balançant les plats plutôt que de les déposer
Salle de restaurant disponible en rdc style cantine
Et le repas !
Soupe ou salade à peu prêt correct ( il était écrit sur le menu soupe et salade, mais d'après le Serveur lun ou l'autre
Poisson pas cuit mais dur quand même !
Dessert immangeable : gélifié au chocolat?
Le chocolat à été identifié par le menu
En résumé le restaurant pas au niveau de l hôtel
En tout cas pour la demi pension car l'attitude des serveurs à changé du tout au toit quand ils ont su que l'on étaient demi pensionnaire
Thank you for the detailed feedback on your experience with us during your last stay. We have noted that food and service was not good enough and the professionalism of the service staff was amiss - please accept our sincere apologies for this negative experience. It does not represent what we stand for or our commitment to give our guests memorable experiences. Management is taking the necessary actions to ensure that this is corrected and does not affect any other guest. Thank you for sharing and for being our guest. Hopefully we will see you again.
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Zanzibar Serena Hotel