HOSTEL VILLA ANGELINA OLD TOWN

Booked a private room but after I checked in I came back to the room to find a staff member moving a bed out of the room. We are too tall for a bunk bed which is why we booked a private room but when I raised this with the hostel they cancelled the booking on booking dot com so they wouldn’t get a bad review.
It’s a rip off as well, private rooms have a single combined shower toilet that is shared with up to 8 people, the dorms had better facilities. In Dubrovnik it’s worth staying just out of old town anyway and spending 5 minutes walking in.

Eu reservei esse hostel pela localização, quando chego lá eles me levam pra um quarto que fica do outro lado da cidade murada, em frente a uns lixeiros enormes. Quando eu reclamei na Booking e a Booking entrou em contato com o hostel, eles foram hipócritas o suficiente para dizer que eu pedi um quarto afastado do movimento em que eu pudesse dormir tranquilo. Bizarro!

Overnight male receptionist was banging one of the female guests on the terrace at like 2 in the morning. Very unprofessional.

DO NOT stay in here if you don't like unpleasant surprises. They overbooked for the night I arrived so they offered me a sofa by the kitchen instead of a bed. They only informed me of this after I had given them the money (cash only which also sucks). The only decent -or legal- thing they did was giving it all back after I asked for it. Also, as many people have said, they have 2 locations, the one advertised and another one that you have to reach after many steep stairs. They do not inform you of this until after payment. Maybe that's why they're no longer on Booking. I guess some people have had good experiences there but not me, wouldn't recommend this place at all.

First, the hostel is not at the (very) uphill location that is shown on Apple Maps. Instead, the check in is on the far end of Old Town and up a narrow winding flight of stairs, which they do not make apparent enough.

Second, it’s CASH ONLY for the rooms despite being on the more expensive side… of course except for the incidentals and no show or cancellation fees, which somehow they can take down and charge on credit cards. They are very rude about this and while there are ATMs in Old Town, there are none within the direct area of the hostel.

The hostel is actually a collection of rooms all across the city and my group was staying in 3 different rooms quite far from each other scattered across the Old Town from end to end. Randomly situated rooms across the town was not suggested to us as a possibility prior to booking and we had no choice of where we could be nor clued into how far away the rooms could be from the check-in location.

Everyone working there has a less than helpful attitude and were quite inconsiderate of our group towing luggage all over the place, given that we had to go upstairs to check in only to be led further away from the building and up stairs other places to get to our actual room. While the rooms were decently clean and suitable, this hostel is so overpriced for what it is and the reviews are misleading. My group and I will not returning nor recommending this location to anyone, and do not advise staying here if you want to avoid disappointment.