THE TREE HOUSE HOSTEL

I was quite disappointed especially regarding the good reviews. The hostel’s facilities are quite old and the place is not made with love or eye for detail. It just provides the bear minimum. Also it is in the middle of nowhere.

A few things they could improve.
- The towels were very dirty and old
- The kitchen should be updated, the equipment was disgusting and old
- Train the staff - unmotivated and moody
- Provide some basic food for sale - when we joined, there was no shuttle and we did not know that there is no supermarket/ restaurant nearby so we went very hungry to bed
- clean, clean, clean!
- Upgrade the “coworking space” as it is just a bunch of tables, not enough plugs, no place to take a call, again just decorated without love or ambition
- Improve your shuttle booking system: No functioning security belts in the car (and you take the fast road), and the car was full many times as they did not count the bookings. Had to wait 1.5h for a pick up even though I reserved a spot
- Add curtains to the room, it was either construction workers watching me or having a completely dark room

A total gem ????

I stumbled upon this charming hostel nestled a bit away from the hustle and bustle (which is exactly what I needed) and it turned out to be an absolute gem! The 15 min walk to the beach is a delightful way to start the day, and the free transportation to Medano and supermarkets is a thoughtful touch.

For remote workers like myself, the availability of indoor coworking spaces with sea view and comfy chairs and outdoor spaces if I get bored of the same spot is a game changer????. The pool is perfect for a quick break, and the Pilates sessions are a great addition! The kitchen is spacious and have everything you need.

The bar is a fantastic place to unwind, and the hostel's organized activities create a sense of community. The staff's hospitality is top-notch, adding to the amazing atmosphere that sets this hostel apart. Highly recommended for those seeking a tranquil yet vibrant experience! ????????????????????????????????

I have mixed feelings.
In total the hostel can be quite nice with the CoWorking space, pool and so on.
But unfortunately it seems like that everything can rise and fall with the current volunteers that are working at the hostel.
Some of them have just no motivation to do a little bit more as they need to do. It seems like they just want to hang around, drink, smoke and tan themselfs all day long.
This leads to sometimes badly cleaned rooms, kitchen and surroundings. E.g. why does a guest, directly after checkin, notice before the staff, that the cat shi**ed on one of the outdoor sofas?!
That makes a really bad first impression! As well as the rather demotivated staff that welcomes you at the checkin.

Might also be that we had just some bad luck with the current construction side, that our and other people's food was stolen out of the fridge and that the water filter was broken for some days.

But there are ways to create a nice stay for your guests anyway. You just have to go a little extra mile.
E.g. go and buy some water to provide for the guests so they don't need to go shopping. It's not that expensive! Buy some new boxes to be able so store stuff organized in the fridge. It did not matter if our name was written on the stuff! Buy some new kitchen towels and pot holders and create a certain spot for them. Some for dishes and some for hands. I saw this in another hostel. It worked. The old ones are disgusting!
Also buy some new coffee maker and some new guest towels without stains and holes.
It's about the details! A lot can be excused because it is "just" a hostel, but not everything!

Who ever owns this place. Go and use it, you will see!

The only highlight to mention are Fernando and the other guests. They lift this place up.

I can’t think of anything positive to say to be honest. We were all very shocked about the Hostels conditions (much different than on pictures)

Co working: Just calling this coworking was an absolute joke!! There were just a few cheap ikea tables, with some uncomfortable chairs in a dark room. No pug ins, crowded and super rundown. I can’t believe people would spend a day working there! Not like in the pictures.

Location: Again absolute awful. It’s located in a construction side and it takes 25 - 30 min with a shuttle to the beach as the route is under construction. There is a shuttle but most of the time it’s full so people need to spend 1-1.5h waiting for the next one (even though we booked a slot). Once we had to wait in the dark at the beach for more than an hour as the our booked slot was taken. There is nothing around so it’s quite boring. Shuttle is just available a few times a day, latest at 6:30. Taxi will costs roughly 25€.

Pool: Pool Area was ok but pool is ice cold.

Rooms: The double room was like the entire hostel old and run down. Again, no plug ins next to the desk (coworking?!?). One bed was ok and the other one was so old that the metal from the mattress came through. Towel were full of stains.

Food & Kitchen: There is only the option for breakfast in the hostel and otherwise there is no restaurant nearby. You have to take the shuttle to the nearest supermarket to cook something in their disgusting kitchen.

Staff: The staff (especially the American girl) was not that friendly as I usually experience in hostels and the entire atmosphere was not great.

Overall: If you are looking for a coworking hostel, you have to keep looking. I would not recommend staying here to anyone.