Results Hotel San José

GRAN HOTEL COSTA RICA * * * *

Hotel €€
4.3/5
67 review

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Carte de l'emplacement de l'établissement
Avenida 2, calle 1/3, Plaza de la Cultura, San José, Costa Rica Show on map
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2025
Recommended
2025

The oldest hotel in San José, located in the National Theater Square, with a historic setting, terrace and bar.

The oldest hotel in San José built in 1930. It has an ideal location on the National Theater Square and a historic setting. It is the most mythical hotel in the city since it has hosted Hollywood stars and JFK. The rooms with a view of the square are the most pleasant. Other hotel services include private parking, a business center and a well-equipped gym. The hotel also has a bar, piano bar, casino, library lounge. The attentive staff is another asset of this charming hotel.

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Members' reviews on GRAN HOTEL COSTA RICA

4.3/5
67 reviews
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Value for money
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in november 2023
I recently stayed at the Hilton Gran Hotel
in Costa Rica and was surprised by the series of unfortunate experiences. First and foremost, the Wi-Fi was completely non-functional throughout my stay. For the price paid, I expected reliable internet access, especially from a prestigious brand like Hilton.

Furthermore, the staff’s demeanor was unsettling. Instead of feeling welcomed, I felt scrutinized, as if every move was being watched with suspicion. This added an unwelcome layer of discomfort to my visit.

Overall, this was a letdown and not at all what I anticipated from Hilton’s reputation. I hope this feedback will be taken seriously and that improvements will be made for future guests.
GRAN HOTEL COSTA RICA
GRAN HOTEL COSTA RICA Manager
11/09/2023 at 16:51
Hi Ruben - We are sorry that your experience at Gran Hotel Costa Rica, Curio Collection by Hilton didn’t quite match your expectations. We work hard to provide great amenities and exceptional service for our guests, but we missed the mark. We will share this review with our team and use it as a training opportunity to prevent issues like this in the future. Thanks for taking the time to give us your feedback.
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Visited in november 2023
Muy $$$'
Visited in november 2023
Positives:
Great location if you want to have easy access to several “main attractions”(walking distance to National Theater, Jade Museum, etc). You will be grateful for valet parking ($28). Hotel is nice. Very friendly staff!! Pretty rooms. Breakfast buffet is fresh, good variety.

Negatives:
The air freshener they use is overpowering. If you are sensitive to smells (like me), beware. I left w/ a migraine. Beds are FIRM (this could be a positive for some). I would not eat dinner in the hotel restaurant (Cultura 5). Food was good enough (not great), but prices are exorbitant!!! We spent $68 for 1 steak sandwich w/ fries, 1 bowl of soup, 1 cocktail & 2 waters.
GRAN HOTEL COSTA RICA
GRAN HOTEL COSTA RICA Manager
11/07/2023 at 20:34
Hi Shana, we're thrilled to hear that you enjoyed our great location and found our staff friendly. We apologize for any discomfort caused. Your feedback will be shared with our team for improvement. We appreciate your feedback regarding the prices and will take it into consideration. Please reach out to us at https://help.hilton.com/s/contactsupport or call us at 2103 9000 so we can follow up with you. We hope to welcome you back soon for another pleasant stay.
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Visited in november 2023
Absolutely amazing
Visited in october 2023
The hotel location is really optimal. You cannot be more downtown than that. The food and drinks are fabulous. Oscar and Roy both bartenders on two different evening were very caring and made great suggestion for drinks and food. The happy hours were appreciated with not only drinks but food that came along. It was way more than just peanuts very high end food to go with your drinks. The room was big and clean. We would go again.

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