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HOTEL HEGRA

Hotel
4.2/5
21 review

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Herengracht 269, Amsterdam, Netherlands
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2024
Recommended
2024

Family hotel located on Herengracht, close to the Dam square, offering a beautiful view of the canal.

Hotel Hegra is "the place where you get up and go to bed and everything wonderful in between". It's housed in a narrow building on the majestic Herengracht, 5 minutes from Dam Square. It has recently been completely renovated and brought up to date, while retaining its historic appeal. As the canal view is beautiful, the rooms with a view are naturally more charming than the others. The stairs are steep and there's no elevator, so please inform us of any mobility problems in advance of your stay. A lovely address.

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Members' reviews on HOTEL HEGRA

4.2/5
21 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in january 2024
The hotel room was very dirty, awful service and resposibility, toilet was not clean, and bed sheets were stained!
Staircase is not suitable for suitcsses!
-Dirty rooms
-No service

Dont throw your money out on this.
Visited in january 2024
During my one night stay at this hotel, I faced some serious issues. There was a water leak because of a broken pipe. This made the hotel and the area around it unsafe. The police even blocked the road and said it wasn't safe for anyone to be there. Surprisingly, the hotel didn't bother to tell us about this dangerous situation, and took no responsibility.

Additionally, the hotel had an awful staircase that was difficult to use, especially with luggage. It seemed designed for less than 160cm height.

The hotel's service was poor, the rooms were tiny, and I even found mold on the toilet paper! No body was there to even change it!

But the worst part was when I reported the water problem to booking.com, the hotel lied and claimed it was just a 5-minute issue, which was not true.

In summary, my stay here was not good because of safety problems, an unusual staircase, bad service, small rooms, and even moldy toilet paper. The police blocked the road and declared the area unsafe, but the hotel didn't seem to care. I strongly recommend finding a different place to stay in Amsterdam.

Indeed, the hotel's management should be ashamed of the way they handled safety concerns during my stay. It was a disgraceful lack of responsibility and communication on their part.

In case they are reading this, Shame on you, and try to have some dignity with you next poor customer.
Visited in january 2024
No reception just instruction
My room No 7 at the very top of awkward narrow very steep steps felt more like a prison cell. Cold on arrival with no view. Shower quite slow although very clean.
Visited in december 2023
The hotel is located perfectly !
The hotel is not huge but it is the Amsterdam « charme » after all ????
The room was very cosy and nice, would recommend it 100% for 1 or 2 night(s)
Visited in december 2023
A bit small but nice and clean

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