HÔTEL DO CHIADO ^{* * * *}

Maravilhoso em todos os aspetos

I was going to deduct a star because of the lack of air conditioning (more on that in a moment), but I just can't do it. The fact is, the hotel is too nice, the staff too courteous, the location too perfect, for me to give it anything less than 5 stars. But yes, the air conditioning... simply wasn't working. We visited in February, but the weather was warm by our Boston standards and the hotel seemed to retain and produce its own warmth, probably from adjacent rooms, so when we first arrived, our room was about 80 degrees F - waaay too stuffy for us to get a good night's sleep. We tried turning it down, but could not get anything other than warm air to blow out of the vents. We called the front desk and the staff were very apologetic and accommodating. They moved us to a different room (frankly, it was a nicer, larger room on the quieter side of the building). The bad news was that the vents in the new room also only blew out warm air, but at least in that room we could open the balcony windows wide and let in the cool night breeze. Unfortunately, this meant that fellow guests from adjacent rooms could have easily entered our room while we slept, but we didn't get robbed or murdered, so it all worked out, LOL.

My suspicion is that, because the week we stayed there was unusually warm for February, the hotel simply hadn't turned on the compressors yet, so it was impossible to get conditioned air. If it were any other hotel, I would definitely deduct a star (at least), but the truth is, AC aside, everything else was absolutely perfect. Hotel do Chiado is a beautiful hotel, well maintained, and staffed by super kind and courteous people. Everyone at the front desk, as well as breakfast and room service were all super pleasant and attentive. Beds were large and comfortable and the rooms were spacious. Location is awesome, with primo shopping, museums, and lots of excellent restaurants within short walking distance (as long as you don't mind the hills). There is a metro station pretty much in the basement of the hotel.

All in all, we had a fabulous time in Lisbon and will definitely return some day. And yes, I would absolutely stay at Hotel do Chiado again, although I might ask in advance if the AC is working!

Perfect location, lovely room, nice breakfast and such friendly, helpful staff!

I went with friends to the rooftop bar, for an aperitif in the afternoon. A very warm and friendly welcome from Alex, great cocktails and tasty finger food!! Great views of beautiful Lisbon

This hotel proved to be a hidden Gem experience! Great location with own super rooftop. Welcomed by very kind and professional staff. The same standard everywhere. Super recommendations & booking assistance for restaurants, escapes etc from serviceminded staff! Clean and excellent rooms, super breakfast in super rooftop location overviewing the city. Great rooftop regarding both location and service. Highly recommended and will definitely stay there next time as well. No reason to look for alternatives.