Opinions BE POET BAIXA HOTEL Lisbon

You can't fail to love a hotel which has port and pasteis de nata available at all times! The location is excellent, close to Baixa-Chiado and Rossio metro/train stations and tram stops for the 12/28 through Alfama and 15 to Belem. Despite being located on a busy pedestrianised street we experienced no exterior news at all. The breakfast buffet had enough variety to set us up for the busy sightseeing day ahead. Our 3rd floor room was simply decorated, with ample storage space and a comfortable double bed. The staff were exemplary, always friendly and helpful

Localização mais que perfeita para quem quer conhecer a baixa de Lisboa. Staff super simpático e prestável. Sem nada a apontar, para repetir numa próxima visita à capital

Stayed for 2 nights pre cruise. The room was quite small but fine for 2 nights.
I chose the hotel due to the central location which has positives and negatives. The main negative being noise late into the evening.
We were able to check in early and store our luggage for a few hours after checking out.
The staff were all friendly and we enjoyed the breakfast.

I really enjoyed my stay here. In the heart of town with so many great district within walking distance including the river front. Welcome on arrival was incredibly friendly. Little parties and local wine available for free in lobby. Rooms are fun. Enjoyed my stay.

Wow, great little hotel right in the heart of Lisbon.
Great staff! Ives, Jessica and Eric made the stay 5 star.
Do use the hotel transfer service from the airport as there is no drop near hotel.

Pas de clim en mars. 24 degres dans la chambre. Donc obligée d ouvrir la fenêtre. Et très très bruyant. Ce n est pas précisé sur le site. Et rideau arraché donc le jour de bonne heure. Pourtant précisé à l accueil. Mais aucune intervention.

Quelle magnifique vue à la sortie de l'hôtel !!! Personnel top, petit déj extra

Excelente trato y muy buen desayuno.

The lovely staff were the highlight of the stay. Room was cute and functional and the bed was comfortable. A few little issues (AC acting up and the bathroom sink could use an update) but really not a big deal for a 3 star hotel. Location was great with easy access to metro and other areas of Lisbon. I found the outside noise ok, stopped at a reasonable hour each night but I did not stay over the weekend.

Amazing room and service.Thank you for everything.

Lieu très agréable, propre et le personnel très sympa et agréable.

Un hôtel très bien situé, au coeur de Lisbonne. Les chambres étaient propres, seul bémol (et nous avons oublié d'en parler avant de partir :( ) il y a avait de mauvaises odeurs dans la salle de bain. Le personnel était vraiment très gentil, le petit déjeuner était bon, assez varié. Si nous revenons à Lisbonne, il est certain que nous reviendrons dans cet hôtel !

I had a wonderful experience at Be Poet Baixa Hotel. It is at the perfect location. It is on a lively street, close to restaurants, the metro, shops and attractions. The room was clean. What makes this hotel special is the staff. I cannot say enough good things about them. They paid special attention to detail, kind, friendly, and respectful. I had the pleasure of meeting Soraia, Eric, Lana, Ives, Rui and Telmo. Thank you for remembering my birthday. The cake was delicious. I had to check out early and would miss breakfast. They had a breakfast to go box ready for me. Looking forward to staying there again. Highly recommend.

Schönes Stadthotel in zentraler Lage.
Die Zimmer sind relativ klein aber geschmackvoll und modern gestaltet.
Flughafen Transfers werden unkompliziert und zuverlässig organisiert.

Hotel je jako lijep .. čist i uredan .. osoblje na recepciji jako ljubazno .. mi smo imali i doručak .. jako ukusno i raznoliko ..lokacija je super sve je u krugu i sve blizu .. tramvaj .. metro .. i stanica za poznati tramvaj 28 je odmah u sljedećoj ulici …mi smo prezadovoljni sa svim… mogu samo dalje preporučiti .. hotel je toooppp..????????????

This hotel is very conveniently located in the middle of the Baixa District (Rua Agusta) so we were able to explore nearby attractions. There were also a lot of excellent restaurants nearby (the ones in the back alleys, not the ones on the main street!). The hotel staff, both day and night, were all very nice, lovely and welcoming. The welcome wine and tarts provided at check-in and whenever we would enter the hotel were lovely added touch that we appreciated so much. They also provided us with a complimentary bottle of wine as they discovered that my partner and I were celebrating our 10-year anniversary. The rooms and the elevators are smaller, but we did not mind that at all as the ambience made up for it! We fell in love with Lisboa and this hotel so we will definitely be back!

Hôtel bien situé au cœur de Lisbonne. Les chambres sont propres, le personnel est adorable et le petit déjeuner est complet. En revanche, rue désagréable : démarchage touristique à en vomir : vendeur de drogues, restaurants, vendeurs de contre façon. Et énormément de bruits le soir les vendredis samedis dimanches. Pourquoi l’hôtel n’a jamais fais remonter à la municipalité tous ces problèmes ?

Ótima localização! Mas a rua não tem trânsito de carro. Ou seja, tem que andar um pouquinho com as malas na estrada de pedras. Estadia otima

We loved this cute little hotel! The people were so kind! We told them we were there for our honeymoon and they made us feel very special. It was adorable and would recommend to anyone wanting to stay in Lisbon!

Wspaniałe, klimatyczne miejsce

The hotels location is perfect to explore Lisbon and the surrounding area. We liked our quiet room and very comfortable bed. The breakfast on offer was continental and plentiful with excellent Portuguese pastries. The staff are very helpful and gave us a warm reception on arrival with a glass of port and a custard tart - on offer for all guests.

The hotel is situated in an excellent location, and the staff welcomes you with pastries and a glass of wine, which is quite delightful. They were helpful and assisted us in reaching our room. The room was average in size; however, the bathroom was small, and the curtains were broken and couldn't be opened, so we couldn't tell if the view was good. At night, we found the room somewhat noisy, which affected our sleep. It was raining heavily that day, so they offered umbrellas for a $10 deposit. The elevator is extremely small and potentially dangerous for children, as the doors encroach on the elevator cabin's interior, posing a risk for kids' hands. We chose this hotel primarily for its highly praised breakfast, but were greatly disappointed. The quality of the food was subpar. The pastries seemed too artificial and commercial, the meats unappetizing, and the hot meals consisted only of eggs. We expected much more in terms of quality and variety. The worst part, however, involved the orange juice. It was advertised as freshly squeezed but was clearly from a commercial bottle. My child drank a glass and near the end, mentioned it tasted off. We tried it and discovered it had dishwasher soap in it, which was horrendous. We complained to both the restaurant manager and the reception manager, who seemed unsurprised. They simply went to get another bottle of orange juice and did nothing more. There was no apology, nor did they inquire about our three-year-old's well-being. We were extremely frustrated with their handling of the situation. Our experience began positively at check-in but ended terribly. We will not return, and the hotel should definitely pay more attention to safety and health standards to prevent future guest intoxication. My child suffered from a stomachache for the rest of the day.