Results Hotel Riviere-Du-Loup

HÔTEL UNIVERSEL

Hotel • €€
4/5
• 48 review
Open - from 01h00 to 01h00 • Opening hours

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Carte de l'emplacement de l'établissement
311, boulevard de l'Hôtel-de-Ville, Riviere-Du-Loup, Canada
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+1 418 862 9520
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2024
Recommended
• 2024

Located at the western entrance of the city, this 4-star grand hotel is a vast complex offering over 200 comfortable rooms and suites, two restaurants, an atrium with indoor swimming pool and water slide, a spa, spa, saunas and a workout. The facilities and numerous services, both on-site and near, make it a great place for holidays.

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Members' reviews on HÔTEL UNIVERSEL

4/5
48 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Chris S.
Chris S.
Visited in april 2024
This hotel is wonderful! Loved my stay here and the atmosphere is amazing. Harry was incredibly accommodating through the ENTIRE process. His customer service is above and beyond! Top tier! I will definitely be back. Tres been :) Merci beaucoup
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jay i.
jay i.
Visited in april 2024
Great staff and clean rooms
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Anil&Karen M.
Anil&Karen M.
Visited in april 2024
We stayed here for our anniversary and this was the view from our window. We were not advised of this view, nor given the option to say yes or no. There is no difference in the price of the room. Horrible, not acceptable. The restaurant was excellent. We would eat here but not stay here. The customer service was as expected - good. We found the mattress was rather hard. This building is all brick, including the interior walls, so our room was very quiet.
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Marie T.
Marie T.
Visited in april 2024
Première et dernière fois à ce spa!

À l’accueil, l’employé nous explique les consignes, particulièrement d’être silencieux dans les espaces de repos, afin de respecter les autres. Une fois à l’intérieur , on constate rapidement que c’est tout sauf silencieux.

On se croirait sur le bord d’une piscine dans un tout inclus tellement ça parle fort!

Malgré quelques employés qui circulent, aucun n’interagit afin de faire diminuer le volume.

Il y a tellement de monde qu’il n’y a pas suffisamment de crochets pour suspendre nos choses.

Lorsque les serviettes sont humides, elles sentent le chien mouiller.

On sort après à peine 1 heure, l’employé ne demande même pas comment a été l’expérience. Un beau 100$ par la fenêtre et loin d’être détendue.

Bref, plus jamais!
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Michael P.
Michael P.
Visited in april 2024
Endroit facile d’accès, près de l’autoroute 20. La chambre était spacieuse et bien entretenue. Le restaurant Boréal Univers Gourmand est directement dans l’hôtel. Les salles pour les congrès sont bien aménagées et le service était impeccable. De plus, la nourriture servie lors des pauses et des repas était très bonne.
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